Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
More about our mission.
We’re currently hiring an HRBP to join our growing People team and our mission. You will be based in our Sao Paulo office.
We are looking for a commercially-minded, driven and goal-oriented ER People Partner who will actively partner across our offices in Brazil and Mexico at Wise. This is an exciting opportunity to collaborate with our talented Americas team while also being integrated into our broader People Team. In this role, you'll enjoy diverse experiences and have the chance to contribute meaningfully to Wise's impact on a larger scale.
If you’re a curious, passionate and results-oriented HR professional, with an eye for detail and data, then this role is for you! You’ll thrive in creating great workplaces and working on a complete cycle of HR services, including establishing trusted partnerships with business leaders and Wisers.
We’re looking for someone who is passionate about all things ‘people’. You will love supporting your client groups, getting to know the business, and providing pragmatic solutions to their everyday challenges.
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
More about our mission.
What problems are we solving
We are building our Employee Relations and People Partner capability at Wise as a way to empower leaders and ensure the service we offer is able to scale and keep up with growth. We help build our ways of working in a way that gives a great Wiser experience. Embedding customer-facing People Partners in their business areas allows for rapid and problem-solving for Wisers.
In this role, you will become the trusted advisor to your stakeholders and spend time building and executing a plan across Brazil and Mexico.
The How:
- Create close, effective relationships with senior leads and their teams, acting as a trusted people advisor to identify and achieve shared objectives, coaching, advising, and supporting them with their people plans and talent needs
- Create and drive people strategy, along with metrics and OKRs, for your area of responsibility including performance management, talent identification and succession, org design, employee engagement & communications, training gaps, workforce planning, analysing people metrics and risks adding further insight into the overall health of our teams and to share trends or determine opportunities for focus
- Independently own ER matters end-to-end, supporting and advising Wisers and Leads through a significant volume and range of complex situations (from internal conflict management to external escalated cases), and balancing our exposure and appetite to risk in the process.
- Partner with People Advisors around the globe in any cross-geographical ER cases, navigating complexity and flexibility with DEI and legal considerations.
- Proactively keep up to date with local employment laws and working practices, sharing knowledge and collaborating with the Support subteam to ensure our guidelines, policies and processes are compliant and we continue to give customer-centric advice.
- Own and contribute to projects both on a local and global level, providing advisory input to help us collaboratively shape the future of Wise as we continue to grow.
- Drive organisational development, re-design, change & engagement in your areas, including project management & employee communications.
- Partner with leaders to develop our leadership capability and skills needed for our future success.
- Actively drive our D&I strategy looking at how this can be improved for your business units across all touch points of the employee lifecycle. Support Wise initiatives and actively contribute to embed D&I principles across our processes.
- Champion our values and culture, being a role model for these and supporting the continual embedding of them in everything we do.
A bit about you (attributes):
- Big Thinker - you’re willing to challenge the status quo, speak up and help others see things from other perspectives
- Collaboration - relationships get you out of bed in the morning, building and fostering them over time. You’re not afraid to challenge and say no when needed, always maintaining respect and inclusivity
- Data Driven - you’ll always start with data, facts and insights to help inform your approach to solving problems and analysing needs. You have a high proficiency in Google Sheets and Slides and can use data to provide insights, inform decisions and visualise it to influence others through storytelling.
- Initiative - we’re not a ‘one size fits all’ kind of business and we’re not looking for off the shelf solutions; we need you to think creatively and be flexible in your outlook
- Resilience - you need to be comfortable being challenged and keeping cool and calm through times of adversity
- Change agent - the skills and desire to change the status quo for the better. These should include the ability to manage all elements of organisational transformation, facilitation, and training.
- Employee Relations - use knowledge to coach and advise managers and drive necessary actions. With tested mediation skills, you can guide managers in supporting conflict resolution.
- Communication – You are an effective and thoughtful communicator who is able to understand diverse perspectives and vary your communication style based on the circumstance.
What you’ve done before Wise:
- People partnered in a high growth environment - this’ll help you know how to deal with ambiguity and shifting priorities, plus you’ll need to have experience of working closely with a scaling, global team
- Developed strong ER experience: previous and demonstrable experience in a HR Advisor / ER Specialist role, owning and advising on a range of ER matters end-to-end, and ready to take your existing experience to the next level.
- Become a subject matter expert in employment law and ER advice: Senior Leadership will look to you for sound advice on a variety of complex cases.
- Developed a broad range of expertise and skills - so no matter the challenge (a restructure, salary benchmarking, skills gap, employee relations, etc) you can bring thought leadership and take ownership
- Project management - you’ll be strongly solutions focused, able to identify problems and drive initiatives that have a measurable impact
- Regional / multi-site experience - you’re experienced supporting Leads and employees split across geographies and timezones. One of your super powers is being able to adapt to many different cultures and backgrounds
Key Benefits:
- 🚀 RSU’s in a rapidly growing company after a year with us
- 💪 An annual self-development budget
- 🩺 Health and dental allowance for you and your dependents
- 💝 Company-paid: Life Insurance, and an EAP program
- ☀️ Paid time off: 30 days vacation + 3 “Me” days + 1 volunteer day, annually
- 🏝️ A paid 6-week sabbatical leave after four years
- 👶🏼 18-weeks of paid parental leave, after a year with us and child care assistance
- 🚌 Transportation vouchers
- 🍕 Meal (600 BRL per month) and food (968 BRL per month) vouchers
- 🏋️ (BRL): TotalPass access to 3,500 gyms and studios throughout Brazil
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For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We’re proud to have a truly international team, and we celebrate our differences.
Every Wiser should feel that they can be themselves at work.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.
Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer’s needs and make sure we leave no-one behind on our journey to mission-zero.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Find out more about what we offer our employees
From me days to mission days, sabbaticals to stock, and everything in between. For everyone, everywhere. We’re people building money without borders. Find out what you'll get if you join us.
What we offer