Diversity Equity and Inclusion
To build the future of global money, we need an inclusive team that’s as diverse as the customers we serve. Transparency is deeply important to us, so being clear about the challenges we face and how we’re working to overcome them is key to making sure we achieve our goals and track our progress along the way.
Essential to our mission
We want to make sure that the amazing people we hire have a voice and are heard. That they are empowered and productive in their roles.
We already do some great things to make Wise open, nurturing and accessible to all. When asked if people from all backgrounds are accepted for who they are in our most recent employee engagement survey, Wise scored in the top 5% of the tech company benchmark.
But we want to do even more! We want to be clear about our goals, consistent in our actions and hold ourselves to account for making change happen. And that everyone has the support and resources they need to have equal opportunities.
Just like our customers, our Wisers are from every part of the world. Our community is made from diverse backgrounds, life experiences, knowledge and problem solving skills.
We have 125 different nationalities represented at Wise, with almost half of our people working in a country that’s different from their nationality!
Our objectives
We have evolved our DEI efforts to include 5 overarching objectives for the next financial year and beyond. The key priorities we are focusing on are:
So, what are we focused on?
1
Increase the diversity of our Wiser population and leads to reflect our global and local customer base and the diverse communities that we serve every day
2
Enhance the inclusivity of our products and services to broaden our reach and improve the customer experience, particularly for our vulnerable customers
3
Evolve our learning curriculum to increase DEI knowledge, actions and behaviours to increase retention and drive high performance
4
Ensure our processes and policies are fair, equitable and mitigate potential biases, particularly in our decision making moments
5
Improve our DEI data capture, analysis and reporting capabilities to set specific goals and track our progress
Wise communities and safe spaces
At Wise, our DEI Communities (Employee Resource Groups) are voluntary, employee led groups which foster an inclusive environment and a sense of belonging at the workplace.
Our Communities provide opportunities to listen, learn, drive action, promote allyship, and build psychological safety for everyone. Each community is formed around shared identities and experiences, have their own objectives, and take initiatives to encourage engagement and bonding.
We have 13 global Wise Communities which actively help us drive our diversity, equity and inclusion progress. Throughout the year, we celebrate global and regional cultural & religious events from our DEI Events calendar.
AsiaPacific Wisers Network
A community committed to share, learn, and empower those based in our Asia Pacific region and those with Asian heritage around the world.
Black Wisers Network
A safe space for Black Wisers to find support, create meaningful connections and build a community together.
Christian Wisers Network
A community for Christian Wisers globally to share resources, plan events and offer support and guidance.
Disability at Wise
A safe space for Wisers impacted by a disability to be seen, welcomed and supported.
Inclusion at Wise
A community and central space for all Wisers and allies interested in learning about and supporting various intersecting identities.
Jewish Wise
A community for Jewish Wisers globally to share thoughts, plan events and offer support and guidance.
LatinX Wisers Network
A community for Latin American and Hispanic Wisers and allies to share experiences, build knowledge and make connections.
Mental Health Wise
A community for all Wisers interested in or impacted by mental health and wellbeing.
Muslim Wisers Network
A community for Muslim Wisers globally to share resources, materials, create events, offer support and guidance.
Parents and Carers
A community for parents, carers, those expecting and anyone interested in parenting.
QueerWise
A safe space for LGBTQIA+ and questioning Wisers to share, support and make meaningful connections.
WiseWomen
A safe space for cis and trans women, non-binary, and gender non-conforming (GNC) people.
WiseWomen in Engineering
A safe space community for cis and trans women, non-binary, and gender non-conforming (GNC) people in engineering roles.
Inclusion at Wise
A community and central space for all Wisers and allies interested in learning about and supporting various intersecting identities.
HEAR FROM OUR LEADERS
"Finding the Black Wiser community within the workplace, which shares the same values, supports everyone and is openly acknowledged by the company as an important global network, makes Wise a great place to be yourself. Knowing that whoever you are will never be viewed as a challenge but be always celebrated. This brings out the best in all our Wise employees."
Perpetua Gitungo,
Compliance Lead
"A commitment to DEI is something that requires continuous improvement, openness to change, and an ability to celebrate the diversities we share as humans. As a queer, disabled Wiser certified in Mental Health First Aid; I’ve seen the passion that our Wise communities have. Together, I’m confident we can change the intersectionality of discrimination and disadvantage to one of inclusion and advantage (for us, and for our customers)."
Eli Zucker,
Vulnerable Customer Team Lead
"Scaling up our approach to Diversity, Equity Inclusion isn’t easy. It requires all of us to be honest, engaged, open-minded and put the work in to make change. But I believe it’s critical to our mission and it’s the right thing to do."
Harsh Sinha,
CTO
"Many queer people continuously face that dilemma every time they meet new people at work — fit in or be ourselves? As a team, it’s our responsibility at Wise to provide a safe and relaxed space where being who we are is celebrated."
Ben Steyn,
Head of Compliance
"Our mission is an inherently inclusive one- moving money without borders. I am pleased with our achievements so far towards our DEI goals and the positive impact we are actively having across the business to support our diverse customers and Wisers alike.
Designing with inclusion in mind and leveraging our powerful diversity of experiences will ensure that we embed DEI in everything we do and accelerate our progress further."
Selina Wilson, Global Diversity, Equity and Inclusion Director
Community engagement
Check out all the organisations we partner with across the globe at Wise.
Our partnershipsJobs you might be interested in
Salary
85000 - 105000 GBP Annual
Location
London
Job Family Group
Engineering
Locations
London
Description
About the role:Wise moves billions every month. Every single transfer runs through Send Experience.We own the send flow end-to-end: the product millions of customers touch, the discovery layer that ma
Reference
1bc5ce69-38fd-4c22-baa8-707fbaa4ca43
Expiry Date
01/01/0001
Salary
85000 - 105000 GBP Annual
Location
London
Job Family Group
Engineering
Locations
London
Description
We are looking for a Backend Engineer to join the Account Sharing team within Wise’s Consumer Squad. The team is focused on building entirely new products in the shared finances space for consumers —
Reference
a633d3f5-199b-48c3-9f3d-48fb9e50d678
Expiry Date
01/01/0001
Salary
2600 EUR Monthly
Location
Tallinn
Job Family Group
Payment Operations
Locations
Tallinn
Description
We're looking for a Quality Control Specialist to join our team in Tallinn! We're the financial bodyguards for Wise cardholders worldwide. Sitting within Global Product Operations, the Spend Operat
Reference
e0c9a6a5-6dc7-419a-955e-f89a93d49b6f
Expiry Date
01/01/0001
Salary
4900 SGD Monthly
Location
Singapore
Job Family Group
Customer Support - General
Locations
Singapore
Description
You will be joining a dynamic Operations team, acting as the strategic "defense" line for our highest-volume Consumer and Business customer segments. We are looking for superstars in customer retentio
Reference
63f7c908-4b35-46b6-8fa6-873687e0dfef
Expiry Date
01/01/0001
Salary
2200 EUR Monthly
Location
Tallinn
Job Family Group
Customer Support - General
Locations
Tallinn
Description
The High Volume Support Specialist is the frontline owner of trust and retention for our highest-volume customer segment. Your purpose is to deliver service and expert guidance so strong that our most
Reference
545ee4cf-84ae-4389-81ee-099ca84e8885
Expiry Date
01/01/0001
Salary
From $7,100 base and onwards
Location
Singapore
Job Family Group
Organic Acquisition
Locations
Singapore
Description
We are looking for an ambitious and commercially minded Partnerships Manager to join our Strategic Partnerships team in Singapore. You will play a critical role in helping Wise accelerate growth acros
Reference
2f893950-c144-46b8-b307-33933c8b281a
Expiry Date
01/01/0001
Salary
143000 - 190000 USD Annual
Location
Austin
Job Family Group
Recruitment
Locations
Austin
Description
Join our dynamic and expanding team in Austin, TX and play a crucial role in shaping the future of our technology and product development in the Americas. As a Principal Technical Recruiter, you'll fo
Reference
f4e1d89b-9819-4288-a39b-061f3d0b4a45
Expiry Date
01/01/0001
Salary
8300 - 11000 BRL Monthly
Location
São Paulo
Job Family Group
Verification
Locations
São Paulo
Description
As a KYC Operations Senior Analyst, you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting enhanced due diligence
Reference
8a7428be-5690-4c7d-a90a-00f3b434efc9
Expiry Date
01/01/0001
Salary
13400 - 16500 BRL Monthly
Location
São Paulo
Job Family Group
Customer Support Training
Locations
São Paulo
Description
The Servicing Training Lead provides strategic leadership and oversight to the Servicing Training team, ensuring the delivery of effective learning and development initiatives that support business ob
Reference
3393e4e4-f9f8-49d6-bb75-516fce4b3445
Expiry Date
01/01/0001
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