Making money move globally
Your role is vital to the running of our company. Communicating between banks and financial partners, Customer support and Product teams, your expert coordination skills make sure every payment reaches our customers without delay.
Problem-solving is second nature to you. When things go wrong, you figure out a way to fix them and fast. As the voice of our customers, you help our Product teams tweak and iterate new processes to create the best possible customer experience.
Moving this amount of money around the world is a big responsibility, but if you have an eye for detail, a love for the complicated and you’re eager to learn, you’ll fit right in.
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A behind the scenes look at Payment Ops in Austin
Why did you choose to do an apprentiship?
Teaser
People profileContent Type
BlogPublish date
03/02/2026
Summary
"When you join, you’ll see your own growth mirrored by the growth of the company. You won't just be watching change happen; you’ll be a direct part of it." Ataro Shoji (He/Him) Payment
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People profileContent Type
BlogPublish date
06/27/2025
Summary
We sat down with SK Saraogi, Head of Expansion APAC, to discuss our strategic expansion into Hyderabad, India 🇮🇳Read more to discover why Hyderabad is the perfect location for our second glo
Teaser
People profileContent Type
BlogPublish date
06/06/2025
Summary
Driven by a passion for growth and team development, discover how Anna Pavlics advanced from Agent to Team Lead in Wise's Fraud Prevention team 🚀 "We put tremendous effort into bui
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People profileContent Type
BlogPublish date
02/18/2025
Summary
Head of Servicing Scale and Experience, Ian Rynne, discusses his journey from starting as a Customer Support agent to becoming the Head of Servicing Scale and Experience at Wise.
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Teaser
Our cultureContent Type
BlogPublish date
05/15/2024
Summary
My name is Cynthia. I'm a fraud agent at Wise, based in the Austin office. We strive to prevent fraudulent activity on the Wise platform. It can be tricky, as Wise supports many diff
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Content Type
BlogPublish date
01/24/2024
Summary
Wise’s volunteer day is not just a perk; it’s a celebration of community, camaraderie, and making a difference.Meet Claire Adelman, Customer Support Training Specialist, and Javier Perdo
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Teaser
People profileContent Type
BlogPublish date
11/24/2022
Summary
Hi! My name is Delis and I’m a Due Diligence Agent (CDD) in our Tallinn team, focusing on business verification. What this means is that I onboard high risk businesses by assessing their r
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Teaser
People profileContent Type
BlogPublish date
11/24/2022
Summary
Hi! My name is Rza Mustafayev and I’m a Due Diligence Agent in our Latin America & Middle-East and Africa Region, focusing on personal and business customers. What this means is that I:Rev