Careers in Operations
Right at the heart of our processes, your speedy, problem-solving skills will help millions of people around the world save time and money using Wise.
Making money move globally
Your role is vital to the running of our company. Communicating between banks and financial partners, Customer support and Product teams, your expert coordination skills make sure every payment reaches our customers without delay.
Problem-solving is second nature to you. When things go wrong, you figure out a way to fix them and fast. As the voice of our customers, you help our Product teams tweak and iterate new processes to create the best possible customer experience.
Moving this amount of money around the world is a big responsibility, but if you have an eye for detail, a love for the complicated and you’re eager to learn, you’ll fit right in.
1
PAYMENT OPERATIONS
Ensuring our customers’ money is delivered in the fastest and cheapest way, means this team is working to keep our ship smooth sailing.
2
GLOBAL PRODUCT OPERATIONS
Our customers use self-service accounts to send, spend, and receive money, and make batch payments all over the world. This team is constantly thinking of ways to make Wise global products even more efficient: from debit cards to business features.
3
TREASURY
Liquidity operations specialists are making sure that we have the right amount of money in the right currency at the right time. And of course finding ways to serve our customers as fast as possible, for as little as possible.
Jobs you might be interested in
Salary
8000 - 12000 BRL Monthly
Location
São Paulo
Team
Operations
Locations
São Paulo
Description
As a FinCrime Operations Investigator, you will play a critical role in safeguarding Wise and its customers from financial crime. You will be responsible for investigating and analyzing customer accou
Reference
3de6e194-9574-4394-a923-292e99482144
Expiry Date
01/01/0001
Salary
95000 - 126500 USD Annual
Location
Austin
Team
Operations
Locations
Austin
Description
Wise is seeking a dynamic and experienced Team Lead to lead our Financial Crime Operations team (focused on suspicious activity reporting) in Austin, Texas. This is a leadership role where you will di
Reference
7df9e6f3-2fb4-4ffd-aad2-d46ce36f8be3
Expiry Date
01/01/0001
Salary
70500 USD Annual
Location
Austin
Team
Operations
Locations
Austin
Description
We’re looking for FinCrime Quality Specialists to join our growing Sanctions and AML teams.The main purpose of the Quality Specialist role is to improve customer experience and ensure compliance with
Reference
a57a2008-41e2-4744-a7d6-1e6b5a4f00b5
Expiry Date
01/01/0001
Salary
70500
Location
Austin
Team
Operations
Locations
Austin
Description
The main purpose of the Quality Specialist role is to improve customer experience and ensure compliance with business and legal expectations. This involves maintaining high and consistent quality amon
Reference
49bce115-68e1-4a4b-bf7e-2ee135869bc7
Expiry Date
01/01/0001
Salary
126500 - 149500 USD Annual
Location
Austin
Team
Operations
Locations
Austin
Description
The Card Disputes Function Manager, will oversee two teams within Spend Operations in Austin, Texas: Card Fraud and Card Non-Fraud Disputes. This role involves leading high-performing teams, contribut
Reference
cf713130-0fde-4a5c-b86c-5c906254d51b
Expiry Date
01/01/0001
Salary
103000 - 126500 USD Annual
Location
Austin
Team
Operations
Locations
Austin
Description
The Payment Operations Risk & Controls Senior Specialist at Wise is responsible for identifying and managing operational risks and controls within the Payment Operations team. This role involves colla
Reference
0433928e-34cd-4211-b1a7-8d6665169802
Expiry Date
01/01/0001
Salary
6680 - 7100 BRL Monthly
Location
São Paulo
Team
Operations
Locations
São Paulo
Description
A KYC Operations Associate Analyst is responsible for performing timely customer due diligence to complete the KYC process. The Agent will be engaged in research and analysis. They will use informatio
Reference
5fe5ead0-da3c-4dd3-8991-dac8d38bff59
Expiry Date
01/01/0001
Salary
2775 - 3400 EUR Monthly
Location
Tallinn
Team
Operations
Locations
Tallinn
Description
We are seeking an experienced and strategic Senior Risk & Controls Specialist to take full ownership of our access management domain.Your mission: Your mission is to identify and mitigate access manag
Reference
f4de6137-41a6-4a00-ac0c-d832cccca855
Expiry Date
01/01/0001
Salary
6000000 - 6000000 JPY Annually + RSUs
Location
Tokyo
Team
Operations
Locations
Tokyo
Description
Compensation: 6,000,000 JPY Annually + RSUsWe’re looking for Sanctions Analyst (Japanese-Speaking) to join our growing Sanctions Screening team in Tokyo, Japan. This role is a unique opportunity to ha
Reference
34fb21c5-f595-44fc-98dc-0bccabf1934c
Expiry Date
01/01/0001
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