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Customer Support Associate - Japanese Speaker

Salary

5,670 BRL + 7.5% language differential

Location

São Paulo

Team

Customer Support

Locations

São Paulo

Description

Your mission is to help customers have an excellent experience with Wise mainly via phone but also via email and possibly chat contacts. This isn't your normal call center - we do things differently -

Reference

82128fa6-d01a-4bc9-bc3c-7d431374fd50

Expiry Date

01/01/0001

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Display Senior Executive

Salary

2300 - 3150

Location

Tallinn

Team

Marketing

Locations

Tallinn

Description

We’re hiring a Senior Exec for the Paid Display team. This team is responsible for driving scalable new customer growth via programmatic, app install and YouTube advertising, while continuing to find

Reference

dd4ac34e-0483-4764-9ed4-e00e0da6a70c

Expiry Date

01/01/0001

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Senior Enterprise Risk Manager

Salary

85000 - 115000 GBP Annual

Location

London

Team

Risk and Compliance

Locations

London

Description

What you’ll be doingWe are looking for a Senior Enterprise Risk Manager to join our Group Risk function and support Wise's governance requirements. This second-line role will report directly to the Gl

Reference

62dae08e-c12b-4306-b689-e749355197d4

Expiry Date

01/01/0001

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Senior People Advisor - Kuala Lumpur

Salary

SGD 8330 or MYR 9,575 + RSUs

Location

Kuala Lumpur

Team

People

Locations

Kuala Lumpur

Description

We’re looking for a Senior People Advisor to join our Employee Relations team in the Kuala Lumpur office. This role is a unique opportunity to have an impact on Wise’s mission and assist our Wisers, L

Reference

8b8ed168-1b96-40fa-b772-c4495e429ba4

Expiry Date

01/01/0001

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Senior People Advisor - Singapore

Salary

SGD 8330 or MYR 9,575 + RSUs

Location

Singapore

Team

People

Locations

Singapore

Description

We’re looking for a Senior People Advisor to join our Employee Relations team in the Singapore office. This role is a unique opportunity to have an impact on Wise’s mission and assist our Wisers, Lead

Reference

bd1a03b8-a214-4110-b614-1fd3cffbe163

Expiry Date

01/01/0001

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Account Manager

Salary

-

Location

London

Team

Product

Locations

London

Description

You will be an Account Manager within a fast growing Account Management team, responsible for driving growth with our partners in EMEA. You’ll identify upsell and cross-sell opportunities across your

Reference

ab13d4ec-259a-403f-aa0e-08840acc2a3a

Expiry Date

01/01/0001

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Senior Data Scientist –NorthAm

Salary

1,681,000 - 2,229,000HUF/monthly + RSUs

Location

Budapest

Team

Analytics

Locations

Budapest

Description

The team you will be joining: NorthAm Chargeback TeamOur North America Chargeback team is responsible for mitigating chargeback risk for popular US payment systems such as ACH (Automated Clearing Hous

Reference

61ca5da4-6341-4b7a-b242-34dda2cd34e4

Expiry Date

01/01/0001

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Senior Payroll Specialist

Salary

740000 - 920000 HUF

Location

Budapest

Team

People

Locations

Budapest

Description

We’re currently hiring for a Senior Payroll Specialist to join our global Payroll Team based In our Budapest  office We’re looking for a payroll superstar, with a keen eye for accuracy, attention to d

Reference

1aabe15c-090e-4064-96a6-034fdf071655

Expiry Date

01/01/0001

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Head of Workforce Management

Salary

100 000 - 130 000 GBP Annual

Location

London

Team

Customer Support

Locations

London

Description

We’re looking for a Head of Workforce Management to help our teams build an effort free servicing experience with close to instant response times while scaling our costs so we can continue to drive pr

Reference

57c809e4-02a8-477e-9ee1-a23a8d1d91e5

Expiry Date

01/01/0001

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Senior Backend Engineer - Screening engine

Salary

66,000 - 80,400EUR annual + RSUs

Location

Tallinn

Team

Technology

Locations

Tallinn

Description

About the role You will be responsible for building technical solutions with high regards to code quality, architecture applicability, performance, reliability and adherence to company-wide engineerin

Reference

10061b4d-0ff3-4322-a76d-fe77a2f059e0

Expiry Date

01/01/0001

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Senior/Staff Backend Engineer - Send Money

Salary

80400 - 96000 EUR annual + RSUs

Location

Tallinn

Team

Technology

Locations

Tallinn

Description

About the role The Send Money team owns the first feature of Wise, international money transfers, that millions of people around the world use on a daily basis to send money across borders. We are one

Reference

4880d8ef-4f84-41d9-aef8-06a857d015f7

Expiry Date

01/01/0001

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Senior Backend Engineer - Fraud

Salary

66,000 - 80,400EUR annual + RSUs

Location

Tallinn

Team

Technology

Locations

Tallinn

Description

The team you will join: Fraud teamThe Fraud team at Wise is dedicated to safeguarding our platform against financial crime and ensuring the protection of our legitimate customers. Leveraging cutting-e

Reference

651bc261-80cc-42a5-9596-e709dc1ccd46

Expiry Date

01/01/0001

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List #1

Latest blogs

Life as an ESG Intern

Teaser

Early careers

Content Type

Blog

Publish date

10/03/2024

Summary

My name is Niv, and I’m currently pursuing a degree in Law with English Law at the University of Aberdeen. This summer, I had the incredible opportunity to intern at Wise as an ESG (Envi

Teaser

My name is Niv, and I’m currently pursuing a degree in Law with English Law at the University of Aberdeen. This summer, I had the incredible opportunity to intern at Wise as an ESG (Environmental, Social, and Governance) intern...

Read more

by

Holly Sellers

by

Holly Sellers

Celebrating Black History Month

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

10/03/2024

Summary

Meet Omolade Olorundare, our FinCrime Quality Specialist  “The Black Wisers community goes beyond celebrating culture; it’s about building strong, meaningful relationships that help us stay

Teaser

As part of our celebration of Black History Month, we caught up with Omolade Olorundare to discuss how our Black Wisers Community enhances and supports her time at Wise.

Read more

by

Verona Hasani

by

Verona Hasani

Introducing our Product Academy

Teaser

Our work

Content Type

Blog

Publish date

08/18/2024

Summary

Introducing our first ever Product Academy At Wise, we're committed to fostering innovation and growth, not just in our products but in our people. This year, we launched a new

Teaser

This year, we launched a new program called Product Academy, a comprehensive development program designed to help people transition to Product Management from different fields, such as Engineering or Project Management.

Read more
Life in the heart of Austin

Teaser

Our culture

Content Type

Blog

Publish date

05/15/2024

Summary

My name is Cynthia. I'm a fraud agent at Wise, based in the Austin office. We strive to prevent fraudulent activity on the Wise platform. It can be tricky, as Wise supports many diff

Teaser

We spoke to Cynthia, a fraud agent based in the Austin office, to find out more about what life is like at Wise in Austin.

Read more
Our approach to career progression in Design at Wise

Teaser

Our culture

Content Type

Blog

Publish date

03/15/2024

Summary

At the end of 2023, we released one career map for all of our multidisciplinary Design team, and moved our tiered salary to one equitable band. We set out to create a career framework

Teaser

At the end of 2023, we released one career map for all of our multidisciplinary Design team, and moved our tiered salary to one equitable band.

Read more
Life at Wise: Brussels

Teaser

People profile

Content Type

Blog

Publish date

02/28/2024

Summary

Wise Brussels has a very special and unique positioning in the heart of EU institutions. We caught up with three of our Brussels Wisers to find out a bit more about their roles and wha

Teaser

Wise Brussels has a very special and unique positioning in the heart of EU institutions. We caught up with three of our Brussels Wisers to find out a bit more about their roles and what life is like at Wise in Brussels.

Read more
Wise is now an accredited living wage employer

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

02/26/2024

Summary

Wise is committed to fair and ethical employment practices and dedicated to providing our employees with a fair wage that meets the basic cost of living.That’s why we’ve officially become accr

Teaser

Wise is accredited by the Living Wage Foundation (LWF) in the UK, confirming our commitment to provide a real living wage to all employees.

Read more
Keeping Tampa Bay Beautiful

Teaser

Environment Social Governance

Content Type

Blog

Publish date

01/24/2024

Summary

Wise’s volunteer day is not just a perk; it’s a celebration of community, camaraderie, and making a difference.Meet Claire Adelman, Customer Support Training Specialist, and Javier Perdo

Teaser

Wise’s Volunteer Day is not just a perk; it’s a celebration of community, camaraderie, and making a difference. Meet Claire and Javier, both showcasing the true spirit of Wise in Tampa.

Read more
Charity food market

Teaser

Environment Social Governance

Content Type

Blog

Publish date

01/08/2024

Summary

How many people can say they’re lucky enough to work at a company that supports their ideas, values and passions – even if these are not directly related to the company’s mission? Well

Teaser

How many people can say they’re lucky enough to work at a company that supports their ideas, values and passions? Well, I certainly can!

Read more
Here there and everywhere: working away from home

Teaser

Our culture

Content Type

Blog

Publish date

01/05/2024

Summary

Hi there, I’m Gabriela, but you can call me Gabe. I work in the SEO Content team, writing on the other Wise blog and am based in the Budapest office.I’m originally from Brazil, but am al

Teaser

If you haven’t heard about it, prepare to be awed. Here at Wise we have 90 days a year in which we can to work remotely from other countries. Cool, huh?

Read more
Our commitment to improving diversity, equity and inclusion

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

12/20/2023

Summary

At Wise, our vision is money without borders. In order to build the future of global money, we need a team that’s as diverse as the customers we serve.In September 2020 we signed the HM Treasu

Teaser

At Wise, our vision is money without borders. In order to build the future of global money, we need a team that’s as diverse as the customers we serve.

Read more
Wisers giving back: Budapest

Teaser

Environment Social Governance

Content Type

Blog

Publish date

12/19/2023

Summary

Following the successful launch of our Global Wisers Giving Back program in Singapore, we’re now extending its reach to Budapest in collaboration with the Artemisszió Foundation and th

Teaser

We've launched our Global Wisers Giving Back program in Budapest in collaboration with the Artemisszió Foundation and their intercultural MIRA community.

Read more
Combining family time with volunteering

Teaser

Environment Social Governance

Content Type

Blog

Publish date

12/19/2023

Summary

At Wise, all employees across the world have an annual paid volunteer day to contribute to a cause close to their heart. Helo Tamme, People Partner at Wise, used hers this year to help

Teaser

At Wise, all employees across the world have an annual paid Volunteer Day to contribute to a cause close to their heart. Helo Tamme, People Partner at Wise, used hers this year to help a local food bank.

Read more
My first year as a data scientist at Wise

Teaser

People profile

Content Type

Blog

Publish date

12/15/2023

Summary

I joined Wise as a Graduate Data Scientist in September 2022 – what a ride it has been since then! I relocated from the Tallinn office to London, we rebranded from blue to green, I’m n

Teaser

I’ve grown quite a lot during my first year at Wise, personally and professionally. Working together with and learning from experienced Data Scientists helped me become stronger technically.

Read more
You are not alone: from one disabled lead to another

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

12/01/2023

Summary

A bit about me Hey, I’m Sally! I am disabled. It took me a long time to come to terms with this label, because I used to think that to have the ability to work, drive, party, so

Teaser

Hey, I’m Sally! I am disabled. It took me a long time to come to terms with this label, because I used to think that to have the ability to work, drive, party, socialise, be independent, love, travel (and many more activities) meant that I was “just fine.”

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Sponsors of Black Tech Fest 2023

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

11/19/2023

Summary

In October, Wise was honoured to sponsor and be a part of Black Tech Fest 2023 🚀. Black Tech Fest (BTF) is one of the largest not-for-profit gatherings of it

Teaser

In October, Wise was honoured to sponsor and be a part of Black Tech Fest 2023.

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My career journey as a graduate software engineer

Teaser

Our work

Content Type

Blog

Publish date

11/16/2023

Summary

Why I joined Wise I joined Wise as a graduate engineer right after finishing university. One question I’m frequently asked is why I chose Wise to start my career. A few things a

Teaser

I joined Wise as a graduate engineer right after finishing university. One question I’m frequently asked is why I chose Wise to start my career.

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How we founded the design interns programme at Wise

Teaser

Early careers

Content Type

Blog

Publish date

10/17/2023

Summary

Design is a difficult industry to break into. For aspiring designers, it’s very hard to get started as you have to have some experience to get a role and until you get a role you don’t

Teaser

Design is a difficult industry to break into. For aspiring designers, it’s very hard to get started as you have to have some experience to get a role and until you get a role you don’t have the experience.

Read more
Wise interns transform ESG page

Teaser

Early careers

Content Type

Blog

Publish date

10/17/2023

Summary

In 2020, Wise launched EMission Zero — Wise’s response to the climate emergency. We built a landing page on our website demonstrating this commitment to our customers and investors.Dur

Teaser

We tasked our Interns with building a new landing page with Wise’s updated ESG strategy. It would need to solve the feedback we were given from our customers and investors.

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Ali
My internship experience at Wise

Teaser

People profile

Content Type

Blog

Publish date

10/11/2023

Summary

My name is Ali Salman, I’m a last year computer engineering student at Budapest University of Technology and Economics. This summer, I was an engineering intern at Wise in Budapest for 10

Teaser

My name is Ali Salman, I’m a last year computer engineering student at Budapest University of Technology and Economics. This summer, I was an engineering intern at Wise in Budapest for 10 weeks.

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Driving social impact in Singapore

Teaser

Environment Social Governance

Content Type

Blog

Publish date

09/25/2023

Summary

Global Wisers Giving Back Program: ItsRainingRaincoats We’re proud to launch our first event from our Global Wisers Giving Back program with our partner Singapore charity, ItsRa

Teaser

We’re proud to launch our first event from our Global Wisers Giving Back program with our partner Singapore charity, ItsRainingRaincoats.

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Celebrating QueerWisers

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

08/11/2023

Summary

In celebration of Global Pride Months at Wise, we are proud to introduce “Celebrating Queerwisers”, a series that highlights the incredible stories from our LGBTQ+ community across our

Teaser

“Celebrating Queerwisers” is a series that highlights the incredible stories from our LGBTQ+ community. Join us in embracing diversity and inclusion as we share their experiences, both professionally and personally.

Read more
Fuelling insights for growth

Teaser

Our work

Content Type

Blog

Publish date

07/20/2023

Summary

The power of analytics hackathons at Wise Imagine a gathering of brilliant minds, all fuelled by the excitement of a hackathon, where innovation and collaboration are at the for

Teaser

Imagine a gathering of brilliant minds, all fuelled by the excitement of a hackathon, where innovation and collaboration are at the forefront. Let me will walk you through these times when magic happens out of people collaboration.

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Wisers at Mission Days
Embracing global connections: Mission Days

Teaser

Our culture

Content Type

Blog

Publish date

07/06/2023

Summary

Each year Wise holds an annual festival we like to call Mission Days. Mission Days is an opportunity for Wisers to connect around the globe, come together and foster relationships. We spok

Teaser

Each year Wise holds an annual festival we like to call Mission Days. Mission Days is an opportunity for Wisers to connect around the globe, come together and foster relationships.

Read more
Wise named best fintech to work for

Teaser

Our culture

Content Type

Blog

Publish date

06/12/2023

Summary

After a nationwide survey of fintechs of all sizes across the US, Wise is honored to be recognized by American Banker as a Best Place to Work in Fintech 2023. This marks Wise’s sec

Teaser

American Banker award makes it the third workplace win in 2023, highlighting Wise’s culture, benefits and experience of it’s US offices.

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Embracing flexibility: transforming work and life

Teaser

Our culture

Content Type

Blog

Publish date

05/31/2023

Summary

At Wise, we’re truly global in who we are, how we work, and how we build. We work with people from all over the world solving global problems – with the key focus: building the best way to

Teaser

At Wise, we’re truly global in who we are, how we work, and how we build. We work with people from all over the world solving global problems – with the key focus: building the best way to help our customers live globally and move and manage money across borders.

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My software development journey at Wise

Teaser

People profile

Content Type

Blog

Publish date

05/30/2023

Summary

Hi there! 👋 I’m Stella, a Software Engineer based in Budapest, Hungary. I joined Wise back in September 2022 and I’d love to walk you through how I became passionate about softwar

Teaser

I’m Stella, a Software Engineer based in Budapest, Hungary. I’d love to walk you through how I became passionate about software development and my journey at Wise so far.

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From customer to product manager

Teaser

Our work

Content Type

Blog

Publish date

05/04/2023

Summary

Meet Ankita D’Mello, one of our Product Senior Managers here at Wise.Ankita joined Wise in March of 2020 but started out as a customer back in 2013. While she was an international

Teaser

Hear about how Ankita has helped shape the strategy for the Wise Account in the US and increase the value to our customers.

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The power of proximity

Teaser

People profile

Content Type

Blog

Publish date

04/18/2023

Summary

I’m Holden and I’m a Software Engineer on the Contact Handling team.  In my team, we build tools to support our Support.  What that boils down to is making sure our c

Teaser

I’m Holden and I’m a Software Engineer on the Contact Handling team. I want to tell you why being a customer of Wise is a win-win decision, and how it’s helped me through my time at Wise.

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Going back to work as a mother

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

03/31/2023

Summary

A bit about me Hi! I am Sabina from Colombia. I have a background in social-sciences (journalism and film), but have worked for financial institutions for over 3 years. I have a

Teaser

I am Sabina from Colombia. I have an 18 month old toddler girl and the experience of motherhood has given me more perspectives on how feminism is a key element for driving change in our society.

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From then to now

Teaser

People profile

Content Type

Blog

Publish date

03/31/2023

Summary

A bit about me I’m Candace Smith, our People Operations Lead for the Americas and have been at Wise for three and a half years. I support our US and Latin American offices. I’m

Teaser

I’m Candace Smith, our People Operations Lead for the Americas and have been at Wise for three and a half years. I support our US and Latin American offices.

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From intern to graduate

Teaser

Early careers

Content Type

Blog

Publish date

03/31/2023

Summary

A bit about me Hi, I’m Anneliis, I study IT Systems Development at Tallinn University of Technology. I joined the Finance BI team in the Tallinn office back in the summer of 202

Teaser

Hi, I’m Anneliis, I study IT Systems Development at Tallinn University of Technology. I joined the Finance BI team in the Tallinn office back in the summer of 2021.

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Build your own future!

Teaser

People profile

Content Type

Blog

Publish date

03/31/2023

Summary

A bit about me Hey 👋🏽 I’m Jasleen and I’ve been here at Wise as a graduate software engineer since September. You may also remember me from a year ago too as I was also an int

Teaser

Hey 👋🏽 I’m Jasleen and I’ve been here at Wise as a graduate software engineer since September. You may also remember me from a year ago too as I was also an intern here at Wise!!

Read more
Solutions engineering at Wise

Teaser

Our work

Content Type

Blog

Publish date

02/01/2023

Summary

Solutions engineering is both the most accurate and most problematic job title I’ve ever had.It describes exactly what my team and I do at Wise, which is great, but it can also be inte

Teaser

Solutions engineering is both the most accurate and most problematic job title I’ve ever had.

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Life as a Due Diligence Agent: Delis

Teaser

People profile

Content Type

Blog

Publish date

11/24/2022

Summary

Hi! My name is Delis and I’m a Due Diligence Agent (CDD) in our Tallinn team, focusing on business verification. What this means is that I onboard high risk businesses by assessing their r

Teaser

Hi! My name is Delis and I’m a Due Diligence Agent (CDD) in our Tallinn team, focusing on business verification. What this means is that I onboard high risk businesses by assessing their risk level, investigating business activity and determining business structure.

Read more
Life as a Due Diligence Agent: Rza

Teaser

People profile

Content Type

Blog

Publish date

11/24/2022

Summary

Hi! My name is Rza Mustafayev and I’m a Due Diligence Agent in our Latin America & Middle-East and Africa Region, focusing on personal and business customers. What this means is that I:Rev

Teaser

Hi! My name is Rza Mustafayev and I’m a Due Diligence Agent in our Latin America & Middle-East and Africa Region, focusing on personal and business customers.

Read more
Supporting employees who need abortion care

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

07/20/2022

Summary

We pride ourselves at Wise on building a workplace that is supportive, flexible and safe for everyone. As we continue our expansion in the United States, it remains important to us that we creat

Teaser

We pride ourselves at Wise on building a workplace that is supportive, flexible and safe for everyone. It's important to us that we create an environment inclusive to the changing needs of all our Wisers.

Read more
My journey to analytics at Wise

Teaser

People profile

Content Type

Blog

Publish date

03/16/2022

Summary

A bit about me Sometimes I ponder what 20 year old me –  just about to start university, freshly moved to the UK from Hungary –  would think about me today. I bet she would be c

Teaser

You can do analytics. Even if you were bad at maths in school, even if you only took up coding as a hobby – or if you’re only thinking about it now!

Read more
Black and Wise

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

10/13/2021

Summary

Written by Perpetua Gitungo, Compliance Lead at Wise When people ask you to write about anything to do with your race, you always wonder what they want to hear. I mean, it has all been

Teaser

We have the recently launched #black-wisers-network; a Community and safe space within the business for Black Wisers. It wasn’t an easy journey, but we have made significant progress.

Read more
Love without borders: a conversation with Silas

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

07/01/2021

Summary

This year we created internal guidelines and materials to support, recognise and respect our transgender colleagues at Wise. Because whilst everyone’s transitioning journey will be dif

Teaser

How Silas helped create internal guidelines and materials to support, recognise and respect our transgender colleagues at Wise.

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Love without borders: a conversation with Romario

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

07/01/2021

Summary

This year, Romario and a project squad created guidelines and a training for everyone who works at Wise to improve the customer support experience for our transgender and non-binary

Teaser

Romario and a project squad created guidelines and a training for everyone who works at Wise to improve the customer support experience for our transgender and non-binary customers.

Read more
Love without borders: a conversation with James

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

06/18/2021

Summary

Hi, I’m James and I identify as a gay male (pronouns he/him/his). And I’ve previously felt unsure about my place within the LGBTQ+ community because I struggled to find someone or

Teaser

James is a People Operations Lead at Wise. We sat down for a conversation to explore what our Queerwise community and Pride means to him.

Read more
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