How we work
We work differently and we’re proud of it. Our teams are empowered to solve the most urgent and relevant problems they see for our customers.
We all share the responsibility of making Wise a success. We empower Wisers to make decisions and take ownership of how they work best. Teams and individuals have different needs – that’s why we have company-wide principles, and then our teams set their own guidelines.
We work in empowered teams
Empowered teams are central to the way we work. In our product and engineering teams for example you’re a key part of your team, coordinating your vision alongside product managers, engineers, analysts, designers, legal specialists and operational teams — to name a few. Helping to decide what to prioritise and deliver. Working this way helps us move at speed and achieve our mission faster.
In customer support you’ll have the trust to solve complex problems, as we’re working smarter to address customer issues in the most effective way. You'll have a lead and a team to support you, so there’s always someone to talk things through with and tackle challenges.
We put our customers first
We’re working to create a fairer financial system for real people. So we make sure our customers are at the centre of everything we do. Whether that’s working through feedback, inviting customers to test our product, or having them talk us through how we’re doing. We listen so that we can understand their needs and identify how we can keep improving our products and services.
Each team’s success is defined by the positive impact they’ve made for our customers, and each team has KPIs (key performance indicators) that let them know how well they’re doing. We should all be able to stand up in front of our company and explain how our work helps our customers.
We get better through feedback
Feedback is a good thing. Our teams get it early and they get it often. Our teams gain focus from working this way, it helps us move fast and recognise when we need to shift direction. And we all work hard to give genuine, direct, and respectful feedback to the teams around us.
We're flexible
We want to empower Wisers to make decisions and take ownership of how they work best. We believe that if you are intentional about where and who you work with, you’ll be able to get the best out of any working environment.
We know that teams and individuals all have different needs depending on what they need to deliver, as well as their personal circumstances. That’s why we have company-wide principles around flexible working and our teams set their own guidelines too.
We expect that new joiners will be in the office most days to build connections and learn from colleagues for their first six months."
Flexible workingLatest jobs
Salary
INR 5.2 Lakhs per Annum + RSUs
Location
Hyderabad
Team
Customer Support
Locations
Hyderabad
Description
Role/Job purposeAs a Customer Support Specialist at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ow
Reference
703ff720-e372-4749-a829-eeaca0caeeb7
Expiry Date
01/01/0001
Salary
9333 - 11667 SGD Monthly
Location
Singapore
Team
Technology
Locations
Singapore
Description
As a Technical Account Manager (TAM) with Wise Platform, you'll play a key role in helping our partners grow and get the most out of our infrastructure, setting the standard for technical excellence.
Reference
cd4364a7-819e-48a9-941b-685cb618d802
Expiry Date
01/01/0001
Salary
103000 - 115000 USD Annual
Location
Austin
Team
Operations
Locations
Austin
Description
About the Banking Operations TeamThe newly established Banking Operations team is instrumental in ensuring Wise delivers outstanding service and protects customer money through excellence in banking o
Reference
4288d2a1-8951-46c8-8ca9-18679553e354
Expiry Date
01/01/0001
Latest blogs
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Teaser
People profileContent Type
BlogPublish date
07/03/2025
Summary
From being a customer of 11 years to making a real impact as an Engineering Lead, Emanuele Blanco shares his journey to joining Wise, what keeps him motivated, and his advice for anyone lookin

by
Verona Hasani

Teaser
People profileContent Type
BlogPublish date
06/27/2025
Summary
We sat down with SK Saraogi, Head of Expansion APAC, to discuss our strategic expansion into Hyderabad, India 🇮🇳Read more to discover why Hyderabad is the perfect location for our second glo

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Verona Hasani

Teaser
People profileContent Type
BlogPublish date
06/06/2025
Summary
Driven by a passion for growth and team development, discover how Anna Pavlics advanced from Agent to Team Lead in Wise's Fraud Prevention team 🚀 "We put tremendous effort into bui

by
Verona Hasani
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Teaser
Our cultureContent Type
BlogPublish date
05/21/2025
Summary
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by
Amani Albertsen
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Teaser
People profileContent Type
BlogPublish date
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Summary
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by
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Teaser
People profileContent Type
BlogPublish date
05/07/2025
Summary
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Sapphire Birmingham

Teaser
People profileContent Type
BlogPublish date
05/07/2025
Summary
From studying Law to transforming global payments, discover how Ollie Conetta, Senior Business Development Manager, joined Wise Platform 🚀 “At Wise, you’re not locked into a single

by
Verona Hasani
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Teaser
Diversity Equity & InclusionContent Type
BlogPublish date
04/16/2025
Summary
Catherine Malong, Training Coordinator (Functional Onboarding), shares reflections on Easter traditions, community support, and the positive impact of faith inclusion in the workplace 💡

by
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Teaser
Diversity Equity & InclusionContent Type
BlogPublish date
04/11/2025
Summary
Jessie Apple talks us through the significance of Passover, how it is celebrated and the valuable reflections during this time 💡 “Our culture of inclusion at Wise is laudable, and a

by
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Teaser
Diversity Equity & InclusionContent Type
BlogPublish date
04/10/2025
Summary
Umaid Hassan, Knowledge Management Specialist, shares insights into the significance of Eid, community initiatives, and the vital role of allyship during Ramadan 💡 “Our Muslim Wis

by
Verona Hasani