How we work
We work differently and we’re proud of it. Our teams are empowered to solve the most urgent and relevant problems they see for our customers.
We all share the responsibility of making Wise a success. We empower Wisers to make decisions and take ownership of how they work best. Teams and individuals have different needs – that’s why we have company-wide principles, and then our teams set their own guidelines.
We work in empowered teams
Empowered teams are central to the way we work. In our product and engineering teams for example you’re a key part of your team, coordinating your vision alongside product managers, engineers, analysts, designers, legal specialists and operational teams — to name a few. Helping to decide what to prioritise and deliver. Working this way helps us move at speed and achieve our mission faster.
In customer support you’ll have the trust to solve complex problems, as we’re working smarter to address customer issues in the most effective way. You'll have a lead and a team to support you, so there’s always someone to talk things through with and tackle challenges.
We put our customers first
We’re working to create a fairer financial system for real people. So we make sure our customers are at the centre of everything we do. Whether that’s working through feedback, inviting customers to test our product, or having them talk us through how we’re doing. We listen so that we can understand their needs and identify how we can keep improving our products and services.
Each team’s success is defined by the positive impact they’ve made for our customers, and each team has KPIs (key performance indicators) that let them know how well they’re doing. We should all be able to stand up in front of our company and explain how our work helps our customers.
We get better through feedback
Feedback is a good thing. Our teams get it early and they get it often. Our teams gain focus from working this way, it helps us move fast and recognise when we need to shift direction. And we all work hard to give genuine, direct, and respectful feedback to the teams around us.
We're flexible
We want to empower Wisers to make decisions and take ownership of how they work best. We believe that if you are intentional about where and who you work with, you’ll be able to get the best out of any working environment.
We know that teams and individuals all have different needs depending on what they need to deliver, as well as their personal circumstances. That’s why we have company-wide principles around flexible working and our teams set their own guidelines too.
We expect that new joiners will be in the office most days to build connections and learn from colleagues for their first six months."
Flexible workingLatest jobs
Salary
14000 - 16800 BRL Monthly
Location
São Paulo
Team
Customer Support
Locations
São Paulo
Description
Your mission is to provide leadership to the Consumer Customer Support Team establishing and maintaining high levels of quality, efficiency and other processes required for an exceptional level of cus
Reference
ed0f59ee-2d4b-402d-b8d1-068f1d03fae0
Expiry Date
01/01/0001
Salary
109500 - 140000 USD Annual
Location
Austin
Team
Technology
Locations
Austin
Description
Wise Platform helps banks, software companies and large enterprises leverage Wise’s infrastructure to offer their customers world class payments products through their own channels. Our partners make
Reference
25623be8-11ed-47a9-bf2e-ae07a1bb8180
Expiry Date
01/01/0001
Salary
85000 - 105000 GBP Annual
Location
London
Team
Technology
Locations
London
Description
Wise Assets is one of our fastest-growing products, already live in the UK, EU, Singapore, and Australia. Customers now earn over £50m every month from money held across currencies with Wise. Tradi
Reference
86e57421-c16a-48bf-84b0-0eb84f62d404
Expiry Date
01/01/0001
Latest blogs
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Teaser
People profileContent Type
BlogPublish date
10/02/2025
Summary
Yara Burvin, Analytics Engineer in London, shares how she built a game-changing data hub that transformed FinCrime operations at Wise. Read more below 🚀 "At Wise, I have the trust fr

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Amani Albertsen

Teaser
People profileContent Type
BlogPublish date
09/24/2025
Summary
"What excites me most is the incredible opportunity to build something from the ground up. Leading and building a team from scratch is something very few people get to experience in their care

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Verona Hasani

Teaser
Early careersContent Type
BlogPublish date
09/24/2025
Summary
In a recent article, Pete Yeomans, Lead for Early Careers in Design at Wise, shares his insights on how to thrive as a designer in the age of AI. He explains that we are heavily invested in ou

by
Holly Sellers

Teaser
People profileContent Type
BlogPublish date
09/22/2025
Summary
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Verona Hasani

Teaser
People profileContent Type
BlogPublish date
09/17/2025
Summary
Magali Van Bulck, Head of Policy & Government Relations (EMEA), joined Wise driven by a strong personal connection to our mission. Find out more on what inspired her join the team ⬇️

by
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Teaser
People profileContent Type
BlogPublish date
09/01/2025
Summary
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by
Verona Hasani
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Teaser
People profileContent Type
BlogPublish date
08/29/2025
Summary
From complex data to global teamwork – our interns tackle real challenges that shape our product. Read more 🚀 "Your actions as an intern do not live in an 'intern-only' sandbox, rath

by
Sapphire Birmingham

Teaser
People profileContent Type
BlogPublish date
08/29/2025
Summary
What do you do when traditional banking fails you? 🤔 German Sibay, Engineering Lead, turned his cross-border payment frustrations into a career mission. "I often joke that I used

by
Amani Albertsen
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Teaser
People profileContent Type
BlogPublish date
08/28/2025
Summary
Smrithi Ravi, APAC Head of Engineering, shares her journey of leading Wise’s expansion across the Asia Pacific, from building innovative teams to launching our new hub in Hyderabad 🇮🇳

by
Verona Hasani
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Teaser
People profileContent Type
BlogPublish date
08/20/2025
Summary
Emmanuel Thomassin, Chief Finance Officer, reflects on his career journey and what drew him to Wise's customer-first culture 🌍 “What continues to excite me about Wise is our custom

by
Verona Hasani