Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Your mission is to shape the Operational Resilience Framework in Wise to allow our customers to access Wise everywhere, every time by maintaining a solid Operational Resilience program and strategy.

This is a first line Product Compliance lead role, hands-on and embedded across the Product and Platform Tribes

To lead the Operational resilience initiative in Wise, you will be owning projects and making decisions in the following areas:  

Regulatory: 

• Translate and implement regulatory requirements across the various jurisdictions where Wise operates, for Product and Engineering Teams to seamlessly execute on - in collaboration with Regional Product Compliance teams 

• Identify when local regulatory requirements overlap and streamline them for the Product and Engineering teams to execute globally, avoiding unnecessary duplication of work and helping Wise to scale inline with the Mission.

• Stay ahead of the upcoming Op-Res, Business Continuity, Disaster Recovery Regulatory frameworks and trends. 

Organisational continuity: 

• Lead Wise’s approach to Business Continuity. In collaboration with Third Party management, Platform, Security, Product, Operations and Risk & Compliance to maintain a strong Operational Resilience environment 

• Design and iterate our Operational resilience controls environment (scenario, stress and security testing, governance, training, business impact assessments (BIA) etc) that at all times protects Critical and Important business functions, including when they are reliant on Third Parties 

• Enable a comprehensive understanding within the organisation of how tech and applications changes could impact the strength of the Wise Operational Resilience Program. 

Reporting (external and internal): 

• Report on the health of the Operational Resilience Program in front of internal and external stakeholders (Regulators, Internal and External Audit, Banking Partners, etc) 

• Challenge any assumption that is not a correct reflection of the Wise’s program, and coordinate evidencing controls as necessary  

• Take part in forums and industry associations initiatives where Operational Resilience is discussed, and actively represent Wise in engaging with legislative or regulatory/technical standards consultations. 

This role will give you the opportunity to: 

• Grow your hands-on Fintech knowledge at full speed 

• Keep Operational Resilience right at the heart of the product and operations development cycle, in a fast-moving environment 

• Be empowered to identify operational resilience issues or opportunities and take a lead in execution. 

• You have a Technology, Risk, Operations or Regulatory background and have a strong interest in all of these domains 

• You have previous experience  executing Operational Resilience programs and know the Industry best practices around Business Continuity, Third Parties Management and Information Security

• You have been working on the implementation of one of the following Regulatory frameworks: Operational Resilience in the UK (PS21/3), EU DORA, CPS 230 in Australia or an equivalent Regulation in a large market 

• You have the ability to drive business decisions by convincing both internal and external parties on execution 

• You are a natural owner that drives and delivers projects from inception to completion, that can go into the details of each and every problem within their domain space 

• You are an engaging communicator that can effectively present to different audiences (i.e. from Regulators to engineers) 

• You are a strong people leader with experience building Tech, Ops, Risk or Compliance Teams 

• You are analytical, use data to make decisions and challenge assumptions  

• You are able to engage with engineering with depth and conviction to challenge

• You have experience (or desire) in working in a fast-growing environment and apply your previous industry experience in a new paradigm that reflects how Wise works 

• You are willing to travel as Wise offices are located across different geos globally. 

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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