Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We’re looking for an Operations Project Manager to join our team in Tallinn or Budapest. The Operations Project Manager is someone who oversees cross-functional work areas focusing on the resolution of issues from customers and internal teams. Your mission is to manage service operations improvement and transformation projects, ensuring the satisfaction of operational needs for both the internal team and Wise customers, while serving as liaisons between stakeholders on assigned projects.

🔑 The key responsibilities as the  Operations Project Manager  are the following:

• Coordinate with stakeholders to develop project plans including project scope, release schedule, milestones, deliverables etc.

• Manage effective project implementation and delivery.

• Manage project activities to meet business goals.

• Track and monitor project execution to make sure that the stakeholders requirements are met.

• Identify and manage resource requirements, required skill sets, training plans, quality reviews, documentations and weekly meetings required for project execution

• Develop process improvements to meet Customers and team needs.

• Improve stakeholder relationships by providing timely and accurate responses to their inquiries.

• Validate project plan and schedule to incorporate any changes requested by internal teams.

• Coordinate calls, meetings and communications between stakeholders and project team throughout the project implementation phase.

• Inform project status, schedule and key issues to relevant stakeholders on a regular basis.

• Perform negotiations on project activities with stakeholders when required.

• Maintain and update a database of project related documents.

• Inform management on customer needs and business opportunities.

💡 A bit more about the KPIs:

• Project Satisfaction Rate

• Project schedule adherence (measured in deviation)

• Estimate to project completion 

• Current development backlog vs planned

• Project Success Criteria Compliance

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.