Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We’re looking for a talented People Tools Specialist based in London, to join our growing People Technology Team. This role will be instrumental in helping us to manage and optimise our People Tools tech stack. It is a dynamic role with a primary focus on managing the performance and maintenance of our Talent Acquisition systems, including driving efficiencies in Recruitment and Talent & Performance processes and solutions. We are looking for a systems specialist who is passionate about technology and data, providing great service and is able to think holistically across the People functions.

This is a unique opportunity to join Europe’s most valuable fintech company at a pivotal time in evolving our global People technology, automation and data capability. Keeping a customer-first mindset, you’ll be working closely with your People Tools Lead in building, designing, delivering and maintaining all People Systems across Wise.

Your Mission:

• Partner with stakeholders in the area of Talent to implement solutions and maintain/support existing processes

• Manage support queries from stakeholders via our ticketing system Jira

• Support junior members of the team in solving tickets & queries

• Partner with stakeholders to identify development areas and provide technical solutions utilising People systems and technology

• Provide support for HR System upgrades and enhancements to include prioritisation, functional design, documentation, testing, training, implementation and support model design

• Consult with functional leaders and SMEs in the People team to design, develop, and implement technology solutions that increase operational efficiency, maintain compliance, and positively impact customer experience for People, candidates, employees, managers and business leaders

• Review business processes to ensure system features are being fully utilised and identify tool features that may improve efficiency

• Building basic and advanced custom reports and extracting data requests

• Help, advise and train the People team on using tools best practice

• Provide an excellent customer experience by troubleshooting complex problems and investigating and resolving errors quickly and efficiently

• Collect, document and maintain security requirements and policies for user-level access to People applications

A Bit About You:

• Experience working with Workday and SmartRecruiters is required

• Ability to effectively communicate with different functional stakeholders (both technical and non) at all levels of a global organisation

• A strong background and experience in Workday configuration, administration, and core HCM

• Experience of other People tools is a plus e.g. (but not limited to) Peakon, Absorb Learning, Smart Recruiters, Cronofy, Visier, Ravio, Confluence, Jira, Monday.com 

• You’ve played a role in a system implementation end to end

• You’re analytically minded, a data and spreadsheets whiz who loves to solve problems and has the ability to use data to inform decisions

• You can thrive in a fast-paced and constantly evolving environment, able to flex your approach as needed and manage a busy, varied workload

• You’re an exceptional communicator and great at building relationships across teams with the ability to translate technical information to simple language and influence stakeholders at all levels of the business

• Comfortable processing large, critical data sets with a high level of accuracy

• Project management capability and personal organisation skills, in particular, delivering against projected timelines

• Can spot opportunities, curious about data insights and proactively seeking insight and answers

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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