Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.

More about our mission.

We’re looking for a Product Director to lead our Account Experience team,  join us in doing things differently…

Your mission: 

You will lead the Account Experience teams. These teams’ priority is to help customers get the most out of their Wise account for consumers and businesses - when they receive, hold, send and spend money. You’ll be working closely with Designers, Researchers, Developers and Analysts and you’ll enable the team to make informed decisions and inspire the highest standards of execution.

This role will give you the opportunity to:

• Directly contribute to our mission to make money without borders the new normal – you will need to figure out and build solutions so that our customers can move money instantly, conveniently, transparently, and – eventually – for free.

• Build world-class products: The role is a unique opportunity to build innovative, state-of-the-art solutions with a global impact.

• Choose your path to impact – we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls.

• Grow as a leader – You will build and inspire your own team, but also other teams to contribute to our mission.

• Inspire teams with your ideas, knowledge and self-starting attitude.

What we’re looking for: 

• You are able to get the team to dream big, align on a commonly agreed vision and draw a clear path to get there.

• Customer-focus – You’ve worked on a product with thousands or even millions of customers, ran surveys or research and interviewed people who used your product. You’re able to define the customer impact of product investments you make.

• You have a track record of delivering excellent user experience on web, iOS and Android. You have a strong sense of UX and a strict attention to UI details.

• You’re data-driven – You are able to dive into data to identify opportunities and then measure your impact. You prioritise the value you can add to customers, and can get the entire company behind you by telling stories with data.

• You have a good technical understanding – help your team prioritise technological investments, tech debt reduction, bugs and new features.

• Strong individual contributor, willing to get your hands dirty and build products themselves. Typically will have a background that shows they have a superpower (engineer, designer, analyst, consultant, serial entrepreneur, etc).

• Communicating clearly and logically – You are able to effectively frame problems to influence across the team. You are comfortable communicating with internal and external partners on challenging issues, whether in written format or at sprint planning with the team

• You have experience in leading, hiring, coaching and mentoring driven individuals. Has helped build out rapidly growing teams, contributing to initial hires (and fires). Has led a team of at least 5 product managers in the past. Usually will have done this in more than one company. 

• Enthusiasm for the Wise mission is essential - empathy for the problem we are solving and the fire to build something with no precedent. 

• You’re not afraid of being a true lead, helping your team with hiring, learning skills you don’t know today to unblock things everywhere needed. You don’t stick to a “by the book” product manager role definition. You get it done.

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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