Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
About the Team:
The Verification Group at Wise is on a mission to enhance our KYC/Onboarding experience. We aim to minimise these three things:
Reducing financial crime by improving the operations or technology of our reviews to make them more effective at spotting bad actors.
Reducing cost of processing by improving our operational efficiency, for example by automating our reviews and handling process.
Reducing friction and increasing conversion by making the verification experience effortless and reducing the costs associated with it.
The group is composed of around 50 dedicated professionals spread across three cross-functional teams, all working towards improving handling time, automation, and friction by leveraging technology.
About the Role:
As the Product Lead of the Verification Group, you will lead a dynamic and cross-functional team dedicated to improving our onboarding experience and making it more efficient.
Key Responsibilities:
Lead the Verification Group in initiatives aimed improving our KYC/Onboarding platform
Collaborate closely with Product, Analytics, Data Science, Operations, and Compliance teams to integrate improvements across the product lifecycle.
Oversee the execution of key projects, including decreasing friction for customers, automating reviews and assisting analysts making the right decisions in reviews.
Provide strategic direction while being hands-on in project leadership and execution.
This role will give you the opportunity to:
Build world-class products with a world class product and engineering team: The role is a unique opportunity to build innovative, state-of-the-art solutions. It’s also an opportunity to work with some of the smartest product thinkers in the world.
Make a real impact on people's lives - by building world-class products you will be able to make a change on real people and how they relate to international transfers - how they pay, hold and receive funds internationally - helping people to make the best use of their money across the region. Directly impacting Wise's mission zero by reducing the cost of servicing, opening a way to decrease our prices.
Empower people to make decisions - we want people closest to the problems to drive solutions. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls.
Grow as a leader - You will build and inspire your own team, but also other teams to contribute to our mission.
Being a key connection between global and regional product teams and operational teams. Interacting with almost all product teams at Wise, gaining a deep understanding of all of our products.
Qualifications
You’ve built products at scale – You’ve worked on a product with thousands or even millions of customers. You’re able to navigate the product and organisational complexity of a product at scale.
You have leadership experience – You’ve led product teams before, and have experience hiring and growing the team. You have hired product managers of different seniority levels (IC and Lead level) and successfully onboarded them.
You’re hands on – You thrive as a player-coach. You are able to operate at many levels of detail, flipping between executing as an individual contributor and leading a wider team. You have a superpower as an individual contributor, whether it’s going deep on data analysis, design, regulations or engineering.
You’re data-driven – You are able to self-serve with data, and use it to both identify opportunities and measure your impact. You can get the entire company behind you by telling stories with data.
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
