Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We’re looking for a passionate Social Media Customer Support Associate to join our team in Singapore.

We work differently and we’re proud of it! This is not your average customer service job. There’s no hand holding, and we trust each other to get stuff done. At Wise, you’ll have the opportunity to make a real impact, expand your skill set, and collaborate across our entire business.

Your Mission:

• Create a wonderful customer experience for our English-speaking customers across all social media platforms, understanding that resolving their issues is critical to our success.
• Be creative, friendly, and solution-oriented with both customers and colleagues.
• Stay up-to-date on social media processes, applications, and best practices, continuously seeking new ways to improve customer support.
• Demonstrate adaptability and learning agility, embracing change and proactively improving your skills.
• Go above and beyond to meet and exceed customer expectations.
• Collaborate with cross-functional teams to resolve complex issues and provide comprehensive solutions to our social media customers.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.