Wise is a global technology company building the best way to move money around the world. Wise Platform is Wise - but for banks, large businesses and other major enterprises.

We allow our partners to embed the best way to send, receive and manage money internationally into their existing infrastructure, creating value for their business and customers. 

Over the past decade, Wise (formerly known as Transferwise) has built a global payments infrastructure that has revolutionised how money moves around the world. Now, thanks to Wise Platform, other companies can gain access to our industry-leading, reliable service seamlessly.

We are seeking a Technical Enablement Manager to join our team in London. This role is pivotal in establishing what great looks like on the technical side of our Partners integrations. The Technical Enablement Manager will ensure our Tech Delivery team—comprising Presales and Solution Engineers—has the resources, frameworks and tooling needed to execute complex integrations efficiently and effectively.

Key Responsibilities:

• Technical Delivery Ownership: Manage Technical Delivery as a product, focusing on improving efficiency and quality of our Partner integrations through knowledge management, data, tooling, and automation.

• Collaboration: Work closely with Presales by understanding customer requirements and designing scalable payment solutions for our Partners. Work closely with our Solution Engineering team to build the right frameworks to support partners technical integration projects with a focus on enhancing and improving these processes.

• Process Optimization: Identify opportunities for process optimization, enhance documentation, and strengthen knowledge management practices.

• Tools & Technology Enablement: Implement and support technology tools that streamline tech delivery processes and enhance team efficiency

• Training Programs: Design and deliver training to upskill the Delivery team, ensuring high performance and client satisfaction.

• Performance Management: Collaborate with the Analytics team to establish performance metrics and reporting systems, using data-driven insights for continuous improvement.

• Culture of Excellence: Foster a culture of excellence within the Global Delivery team, driving exceptional client outcomes and strengthening relationships.

This role offers the opportunity to significantly impact the growth of the Wise Platform by developing knowledge-sharing frameworks that enhance the efficiency and success of complex project deliveries. If you are passionate about driving process improvements and empowering teams to deliver exceptional results, this is the perfect fit for you.

Qualifications & Experience:

• 5+ years in a technical enablement, Presales, Solution Engineering role, preferably in fintech, banking, or technology sectors.

• Proven experience with cross-functional teams to optimize technical project delivery and knowledge-sharing processes.

• Hands-on experience in developing frameworks, creating technical documentation, and managing training programs.

• Familiarity with performance management, reporting, and analytics to drive improvements in project execution.

• Experience with API and/or SWIFT-based payment integrations and understanding of complex banking systems.

• Proficiency in knowledge management tools (e.g., Confluence, Jira) and collaboration platforms.

• Excellent communication and organizational skills, with a proactive approach to problem-solving.

Some of our benefits:

• 🚀 RSU's in a growing company 

• 💪 An annual self-development budget

• 🚀Annual Summer Days festival

• 🐶 Pet friendly offices 

•  🏃‍♀️Lots of fun group activities like yoga, running and boardgame nights 

• 🏝️ A paid 6-week sabbatical leave after four years 

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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