Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
At Wise, our global audiovisual team is the backbone of seamless events and meetings. We ensure all AV equipment is perfectly poised for action across our offices worldwide, guaranteeing smooth technical execution from pre-production to post-production for medium to large-scale events. If you're passionate about bringing events to life through technical excellence, we want you on our team in London. You'll primarily support both internal and external events in our London office and at various external venues.
What you’ll do:
Orchestrate the technical delivery of diverse cross-company events, collaborating closely with our trusted AV partners.
Partner with internal communications and event teams to create unforgettable internal and external experiences.
Maintain and upgrade our AV systems in the event spaces, working alongside our AV engineers and the Workplace team.
Develop and maintain comprehensive runbooks to standardize and optimize event space usage.
Drive AV solution standards utilisation and ensure consistent, high-quality deployments.
Foster technical growth within internal teams, reducing operational burdens.
Occasionally resolve AV support requests and incidents for supported technologies, collaborating with other IT support teams.
About you:
A Bachelor's degree in related technical studies, or equivalent work experience
3+ years of hands-on experience running events in a dynamic corporate, hospitality, theatre, or fast-paced setting (in-house events team experience is a plus).
Proven expertise in stage setup, maintenance, and troubleshooting, with a knack for running live shows and the ability to seamlessly switch roles (e.g., camera operator, vision mixer, technician, direct presenter support).
A strong customer-centric mindset where user’s needs drive your solutions.
Experience across sound and video engineering, streaming, AV integration, or event management.
Solid understanding of Zoom, Vimeo, and other cloud-based conferencing services.
Proficiency of Google Workplace
Strong analytical, and hands-on problem-solving and troubleshooting skills and ability to manage complex or escalated support issues
Creative approach to doing things out of the box while also learning and adapting to new technologies
Familiarity with other AV platforms and solutions and good understanding of trends in AV space
Ability to travel globally at least once per quarter to other Wise offices and relevant events.
Nice to haves:
Basic IT skills such as remote device management, security and password management, cloud storage, documentation and ticketing systems (JIRA).
CTS (Certified Technology Specialist) Certification
Some experience with internal IT help desk and/or customer support related work
Some knowledge of Q-Sys programming for audiovisual event spaces
Interested? Find out more:
What do we offer:
#LI-AB3 #LI-Hybrid
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
