Job Description
Our Customer Support (Business) team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.
Your mission:
- Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships.
- Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.
The role will give you the opportunity to:
- Be flexible working during business hours but sometimes covering an evening, public holiday, or weekend shift
- Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams
- Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
- Work autonomously - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression
Qualifications
Our Customer Support (Business) team collaborates and works closely with Business Development, Compliance, Customer Support, Engineering, Customer On-boarding, Operations and other product teams in order to make sure that Wise's business customers are provided with the best experience, solutions, and support.
Your mission:
- Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships.
- Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.
The role will give you the opportunity to:
- Be flexible working during business hours but sometimes covering an evening, public holiday, or weekend shift
- Go above and beyond the call of duty: work with less supervision and solve complex problems working with other teams
- Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers
- Work autonomously - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression
Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
