How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done? 

How do you collaborate in a human-centred way to ship work you’re truly proud of?

These are just a few of the challenges a Staff (IC) Content Designer will work on as part of Wise’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 11 million people. But we're only 2% done — because people without borders deserve money without borders.

What you’ll be doing

You’ll be working with the cross-functional teams that make up Account — a squad that helps millions of people organise and utilise their international money. You'll also be part of the Content Guild, and will regularly collaborate with the content community across Wise.

You’ll contribute by:

• Using your expertise to discover, design and deliver simple, beautifully crafted, intuitive experiences that customers love

• Influencing your team, increasing customer centeredness, creativity, and improving content quality

• Getting to know our customers, building empathy and a deep understanding of their needs 

• Partnering with designers from other squads to help build a single, seamless experience for customers

This role will give you the opportunity to:

• Own content projects from end-to-end 

• Deliver impact and ship work you’re proud of

• Elevate content quality — defining what good looks like in the squad, then helping deliver it

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money.

At Wise, we’ve got a clear mission — money without borders. Built by and for people who live global lives. We’re at a genuinely exciting time. Building more transparent and convenient ways to pay and get paid has never been more important in achieving our mission.  

About you:

• You’re an accomplished Staff Content Designer with extensive experience shipping world-class consumer products

• You’re influential, inspiring, and able to work with others in a culture that values autonomy and empowerment

• You’re comfortable navigating complexity and ambiguity — and can successfully collaborate in this environment

• You have an eye for quality, and know how to support designers to deliver it

• You’re a trusted partner, building effective relationships with your peers across the business

• You’re highly empathetic, both to customers and the people you work with

Heads up, this probably isn’t for you if 

• Your experience is mostly in marketing content, advertising, copywriting, journalism or social media – and you have no hands-on experience of content design or working in UX

• You’re not comfortable navigating complexity and working in a fast-paced environment

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.