Company Description
At Wise, we are fully devoted to our Mission: Money without borders. Instant, convenient, and eventually free. Over 16 million people and businesses use Wise, which processes over £9 billion in cross-border transactions every month, saving customers over £1.5 billion a year. We serve a wide range of customers from personal users, small businesses and increasingly even to large enterprises and banks.
Wise Platform helps banks, software companies and large enterprises leverage Wise’s infrastructure to offer their customers world class payments products through their own channels. Our partners make up some of the world’s biggest banks and online platforms, such as Monzo, Standard Chartered, and Google. Wise Platform is a start-up within a scale up. We’re based across the world - from New York, to London, to Singapore and beyond.
More about our mission and what we offer.
Job Description
Your customers are the developers of our partners. Companies like Morgan Stanley, N26 and Ramp use our APIs to build fantastic cross-border payments experiences for their users. It’s your job to make sure they can do this as easily and quickly as possible.
As the product manager for Developer Experience at Wise Platform, you will:
Roadmap: Define the roadmap for the developer experience at Wise, ensuring we provide a best-in-class developer experience for our partners. Shape the vision for how we can build and iterate on our API offerings to meet customer needs.
Collaborate with Cross-Functional Teams: Work closely with engineers, analysts, tech writers, pre-sales and product managers from across Wise to ensure we enable partners to go live quickly .
Drive Excellence: Advocate for the developer experience across all stages of the API lifecycle—work with teams from across Wise while they expose their products to the developers of our partners. Ensure that products are documented publicly and that our documentation is clear and easy to navigate.
Customer & Market Insights: Gather feedback directly from developers to understand their pain points, needs, and future requirements. Conduct research to inform product decisions, identify opportunities, and solve key problems.
Measure Success: Define key success metrics for our APIs and developer experience. Track, analyze, and report on API performance and usage to make data-driven decisions, iterating quickly to improve developer satisfaction.
Lead and Mentor: As an experienced member of the product team, you’ll help mentor product managers, share best practices, and contribute to a high-performing product culture. You’ll also be expected to have a visible leadership presence in cross-functional collaboration.
Qualifications
Experience: 5+ years of experience in product management with a focus on developer products and APIs.
Technical Aptitude: Familiarity with modern API design practices and the technologies that power them. You don’t need to be an engineer, but you should feel comfortable working with engineering teams and making technical trade-offs.
Customer-Centric Mindset: Deep empathy for developers and an understanding of their challenges. You should know what it takes to create frictionless developer experiences and be able to advocate for their needs at all levels.
Analytical & Data-Driven: Ability to set measurable goals, interpret data, and use insights to prioritize initiatives and refine the product strategy. Strong Communication Skills: Ability to communicate complex technical concepts in a clear and concise manner, both to technical and non-technical audiences.
Experience with API documentation & onboarding: Knowledge of how to create and improve documentation, tutorials, and other self-service resources that enhance the developer experience.
Leadership & Collaboration: Proven ability to work cross-functionally with diverse teams, providing clear direction and leadership while fostering an inclusive, collaborative environment.
Additional Information
Our Offer
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
