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Senior Solutions Engineer

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  1. Technology
  2. Austin

Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.


Job Description

We’re looking for a Solutions Engineer to join our growing team in Austin, Texas. 

The Wise Platform team works with financial institutions and major tech companies at a global level to offer Wise products and services directly to their customers through our API. Solutions Engineers make it happen by working with partners to build integrations to our class-leading international finance products, while improving Wise Platform by increasing the capabilities of our public API. The team’s goals are to drive the growth of Wise through partnerships and integrations by creating a world class product set delivered through third parties.

As part of this role, you will

  • Provide technical consulting and product guidance to banks and other partners integrating Wise, primarily post-sale

  • Ensure partners deliver the best integration within their constraints for an excellent customer experience

  • Assist partners in the implementation phase, defining technical solutions and documenting requirements

  • Support business development by aiding larger partners requiring novel features, including technical scoping and feature design.

  • Participate in feature definition, prioritisation, and long-term strategy planning with the Wise Platform team

  • Collaborate with Implementation Managers, Product Managers, and Engineers, making product and project decisions

  • Design and develop new features for Wise services and expose them on the public API when needed

  • Work on scaling Wise Platform into new regions, overcoming associated challenges

  • Improve integration experience through documentation, APIs, SDKs, code samples, and reference implementations

  • Collaborate with the technical presales team to support the sales cycle and secure new partnerships

  • Enhance internal processes to handle multiple integrations in parallel

  • Troubleshoot, test, and resolve technical issues, aiding the API support team with complex problems

 

This role will give you the opportunity to

  • Choose your own path to success - you’ll have the freedom to define the vision and responsibility for making it happen

  • Identify problems and unlock opportunities for Wise and partners through technology solutions

  • Inspire other teams internally and externally with your ideas, knowledge and self-starter attitude

  • Travel to work with our teams in Tallinn, London, and New York, as well as visit our partners across North America


Qualifications

  • 6+ years in combined customer-facing engineering or development roles ideally within financial services or similar domain (e.g. solutions engineer, IT consultant, partner engineer, integration engineer, solutions consultant).

  • Familiarity with Java (Spring), Kubernetes, AWS, and service mesh architectures and technologies such as RESTful APIs, API design, Swagger, OpenAPI, and OAuth2.

  • You have successfully managed both technical and non-technical stakeholders to deliver multiple concurrent technical projects. Additionally, you possess a strong background in solutions engineering

  • You have experience with financial systems integrations and familiarity with international finance, foreign exchange, and payment systems

  • You understand the value of balancing customer centric thinking with technical know-how, and can bridge the gap between business and technical experts

  • You put the customer above technology, while finding ways to leverage technology to improve the customer experience

  • You are personable and you are good at stakeholder management. You are able to represent Wise and our values to external partners in a professional way, explaining technical problems and solutions to non-technical audiences

 

Nice to have

  • Worked with Java/Kotlin, preferably with Spring Boot

  • Skilled in multiple programming languages, tech stacks, and cloud providers

  • Strong communicator in client-facing roles, engaging technical and non-technical stakeholders


Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

  1. Austin
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