Accelerate Action: Embracing Diversity, Leadership, and Growth
In celebration of International Women’s Day, Chetna Shastry reflects on the significance of the day and what the theme "Accelerate Action" means to her.
"Allyship goes beyond advocating for equality - it means valuing diverse perspectives and making space for them."
Chetna Shastry (She/Her)
Head of Business Operations - Global Product
The theme for International Women’s Day this year is ‘Accelerate Action’, what does this mean to you?
To me, "Accelerate Action" resonates deeply with my own journey of continuous growth and impact. Throughout my career, I’ve focused on driving change, even when it meant stepping outside my comfort zone—not only for myself but also for the teams and organizations I’ve been a part of. Whether it’s been packing my bags and moving across continents multiple times to embrace new opportunities or building and enabling high-performing teams across companies, the theme serves as a reminder of how action drives progress.
In my current role at Wise, I’m committed to fostering an environment where individuals can do their best work, collaborate, and contribute to the broader mission of innovation and inclusivity. For me, "Accelerating Action" means embracing challenges head-on and taking concrete steps to create meaningful change—whether that's improving the systems we work, supporting one another in our growth, or challenging the status quo to ensure everyone has equal opportunities to succeed. It’s not just about imagining progress; it’s about actively driving it in every facet of our professional lives. My role at Wise is to lead Business Operations which lives the motto of “Accelerating Action”. The team is focussed on scaling the Wise product effectively through our operations and in to do this, we have had to build a team of courageous change agents who are not afraid to disrupt and revamp inefficient processes and surface opportunities for product investment that helps Wise scale more efficiently, making our product cheaper for our customers.
How do you typically celebrate International Women’s Day?
For me, International Women’s Day is a time to reflect on the importance of diversity and inclusion in every aspect of our lives—both personally and professionally. Having left my home country right after university, I have come to appreciate how diversity enriches our experiences, challenges our thinking, and drives innovation. At Wise, where our mission revolves around making international money transfers simple, fast, and affordable, embracing diversity is not just a value—it’s integral to how we operate. As we serve customers from all walks of life and across many countries, the diversity within our teams helps us better understand and meet the needs of people around the world.
I’m deeply aware that driving meaningful change requires a strong support system of leaders and mentors who inspire and enable others. On this day, I reflect on how I can be one of those leaders—someone who helps drive change by championing inclusivity and diversity in all that we do.
Beyond work, I listen to powerful female voices across music, politics, and tech. I'm inspired by women who challenge the norm, push boundaries, and pave the way for future generations, reminding me of the importance of representation and supporting women in all fields.
What’s been your proudest moment since joining Wise?
My proudest moment since joining Wise has been the opportunity to model and foster the belief that we can transform towards excellence. I’ve always believed that leadership is about inspiring others, not just by words but through actions that demonstrate what’s possible. By role modeling this mindset as a Lead at Wise, I’ve seen a new breed of leadership emerge within our teams—leaders who are empowered to take ownership, innovate, and drive change.
In my first few months at Wise, I worked closely with product and operational teams to understand how Wise cards are delivered to customers. By immersing myself in the product and customer experience, I was able to drive significant improvements alongside the team in a short time. This approach not only set a strong example but also helped attract talent to build a team capable of driving large-scale change, all while embedding ourselves deeply in the problem space and collaborating to create solutions with the teams behind Wise products.
What makes me happiest is seeing my organization thrive by pushing boundaries while being truth seeking and embodying our mission’s values. Watching their success and knowing I contributed to their growth is incredibly rewarding. I’ve also learned that leadership is about humility—recognizing when to step back, listen, and learn. True leadership isn’t just about personal achievements; it’s about elevating others and shaping excellence together.
How can Allies best support Women's empowerment?
Allyship goes beyond advocating for equality - it means valuing diverse perspectives and making space for them. I’ve been lucky to occasionally have role models who looked like me, even if they were in different parts of the organization. Their presence reassured me that it was possible to succeed in spaces where I didn’t always see people who looked like me. However, the most impactful support I’ve received has been from sponsors—those who believed in me even before I fully believed in myself. Their confidence in my abilities helped me navigate the moments of doubt and imposter syndrome.
Diversity can often be uncomfortable because it challenges the status quo and pushes us out of our comfort zones. But it’s precisely this discomfort that leads to better, more creative solutions. True allyship means embracing that discomfort, believing in the long-term value it brings, and investing in the positive outcomes that will surely follow. Allies are those who actively work through the discomfort, amplifying voices that might not otherwise be heard, and advocating for a more inclusive, diverse workplace. It’s through active allyship that we can unlock a more inclusive, dynamic, and high-performing environment for everyone.
I was incredibly fortunate to have a manager and later a mentor at my very first job, who made it a priority to ensure that, as an immigrant and the only female on the team, I felt heard and valued. He took the time to listen, guide, and provide constructive feedback, always reinforcing that my opinions mattered. This experience taught me the true power of being seen and heard, and the lasting impact it can have on someone's confidence and growth. The lessons I learned from him—about the importance of inclusion, active listening, and validating others' perspectives—have stayed with me and continue to shape the way I engage with and support those around me.
If you could give one piece of advice to your younger self, what would it be?
I’d tell myself to speak up sooner and have more conviction in my ideas, even if they’re unpopular. Early on, I hesitated to share my thoughts, spending too much time validating them instead of trusting my perspective.
Conviction doesn’t mean always being right—it’s about having the confidence to share your perspective. But it also means having the humility to listen and adapt when challenged. True growth comes from both speaking up and learning from others in the process.
Tags
Roles you might be interested in
Salary
$145,000 - $185,000
Location
New York
Team
Risk and Compliance
Locations
New York
Description
Wise is looking for a Compliance Advisory Senior Manager to join its growing financial crime compliance oversight team in North America. This role will be working alongside the board-appointed AML/BSA
Reference
b5eff737-16b6-4b43-a3ef-525ba0a452d7
Expiry Date
01/01/0001
Salary
-
Location
London
Team
Product
Locations
London
Description
We are looking for an experienced individual to ensure audit readiness across the global business. This role will also focus on governance within the Product Risk and Compliance Team (1LOD).This role
Reference
4961ff81-3b5d-468d-899c-3379b01fc4a8
Expiry Date
01/01/0001
Salary
90,000-105,000
Location
London
Team
Legal
Locations
London
Description
We’re looking for an Employment Counsel to join our growing Legal Team in London.This role is a unique opportunity to build on your employment law experience, help deliver Wise’s mission of money wit
Reference
29139f83-6294-4ff1-bb80-6aa609b9c4ea
Expiry Date
01/01/0001
Salary
£120,000-£135,000
Location
London
Team
Legal
Locations
London
Description
Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities Localise and implement the global privacy program in W
Reference
3d3c1f21-ff4b-4fb0-bfbd-831ede85c660
Expiry Date
01/01/0001
Salary
£65000 - £85000
Location
London
Team
Risk and Compliance
Locations
London
Description
In this role as a Risk Manager in Wise’s second line Risk Management Team, you will be a key player in managing the day-to-day operations of Wise's GRC tool. If you are tech-savvy, customer outcome fo
Reference
9ef30519-f203-456f-bbd7-bd8099e93129
Expiry Date
01/01/0001
Salary
-
Location
London
Team
Technology
Locations
London
Description
About the role We are looking for a Cloud Governance Specialist who will lead and maintain Wise’s Cloud Governance policy to ensure it remains current and aligned with business objectives and regulato
Reference
932fdca8-7263-4d36-b1b2-88c12952cc47
Expiry Date
01/01/0001
Salary
£100,000 - £125,000
Location
London
Team
Analytics
Locations
London
Description
THE ROLEWe’re looking for a Staff Product Analyst (Senior Individual Contributor) to join the Regional Expansion Tribe and help drive growth globally through targeted insights. This is a unique opport
Reference
092245fc-c5e9-4319-81ae-8214b5d5192c
Expiry Date
01/01/0001
Salary
77500 - 103000 USD Annual
Location
Austin
Team
Operations
Locations
Austin
Description
We’re looking for an energetic and experienced Team Lead to join our growing High Risk Assessment team in Austin, Texas. This role is a unique opportunity to develop a high performing team, while leve
Reference
59c0ad01-5aa1-4e66-b92d-d6653b436d2e
Expiry Date
01/01/0001
Salary
34000 - 46000 GBP Annual
Location
London
Team
Marketing
Locations
London
Description
We're looking for a Senior Content Specialist for the Brazilian blog to join our growing SEO Content team. Content and SEO at Wise is about making sure we offer the best possible content and on-site e
Reference
c287407d-54b7-46da-adb2-042788de2bfa
Expiry Date
01/01/0001
Salary
640000 HUF Monthly
Location
Budapest
Team
Operations
Locations
Budapest
Description
We’re looking for Due Diligence Agents to join our team in Budapest office. This role is a unique opportunity to have an impact on Wise’s mission, grow as a specialist and help save millions more peop
Reference
88573cc2-1648-49e4-b2b4-514b160e0437
Expiry Date
01/01/0001
Articles you might like

Teaser
People profileContent Type
BlogPublish date
02/18/2025
Summary
Head of Servicing Scale and Experience, Ian Rynne, discusses his journey from starting as a Customer Support agent to becoming the Head of Servicing Scale and Experience at Wise.

by
Verona Hasani
.jpeg)
Teaser
Diversity Equity & InclusionContent Type
BlogPublish date
02/17/2025
Summary
Ashley Gilfillian-Olagundoye, a member of the Black Wisers Community at Wise, highlights the significance of Black History Month and the role of allyship in creating a more inclusive workplace

by
Verona Hasani
.jpeg)
Teaser
People profileContent Type
BlogPublish date
02/11/2025
Summary
Karin Tüür, Analyst Lead, shares her journey from Product Analyst to leading the Screening team. She talks about the dynamic role of Analytics in tackling compliance challenges, driving operat

by
Verona Hasani
.jpeg)
Teaser
People profileContent Type
BlogPublish date
02/04/2025
Summary
From Engineering to finance, and eventually leading Risk across Latin America, Enio Almeida tells us more about his career journey to joining Wise. "Joining Wise is an incredible

by
Verona Hasani

Teaser
People profileContent Type
BlogPublish date
01/21/2025
Summary
Curious about what it’s really like to work in Compliance at Wise? 🌍Georgios Kourogiorgas, Compliance Lead at Wise Europe, shares his experience and insights into the role. "When

by
Verona Hasani
+(1).jpeg)
Teaser
People profileContent Type
BlogPublish date
01/14/2025
Summary
Lindsay Carbone, Senior Implementation Manager at Wise Platform, shares insights from her journey since joining the team and how she got to where she is today. She reflects on standout moments

by
Verona Hasani
.jpg)
Teaser
People profileContent Type
BlogPublish date
01/06/2025
Summary
From managing a 200-person crew on a Bollywood film set to leading Product teams at Wise, Surendra Chaplot, Product Lead in Singapore shares his unique journey into the world of Product Manageme

by
Verona Hasani
+(1).jpg)
Teaser
People profileContent Type
BlogPublish date
01/06/2025
Summary
We sat down with Smrithi Ravi, Engineering Lead at Wise to hear about her career journey, the unique challenges of leading the APAC Engineering squad, and what makes Engineering at Wise truly

by
Verona Hasani

Teaser
People profileContent Type
BlogPublish date
12/18/2024
Summary
We caught up with some of our team members at Wise Platform to hear about their journeys and what makes working at Wise unique. 🚀 Tell us about your journey to joining Wise PlatformPav

by
Verona Hasani

Teaser
Diversity Equity & InclusionContent Type
BlogPublish date
12/05/2024
Summary
We sat down with Eli, Vulnerable Customer Team Lead to discuss their journey, the challenges faced and tips for advocating for disability inclusion in the workplace. “I know that there is n

by
Verona Hasani