Wise Customer Support

Building Community, Growing Leaders: The Black Wisers Community at Wise

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

01/13/2026

Summary

“I was hired for my vision, but I’m supported here as a whole person, and that kind of community is exactly what turns a job into a career." Davon Daniels (He/Him) Customer Support A

Teaser

Davon, Customer Support Area Lead in Austin, and a key voice in the Black Wisers Community, as he shares his proudest moments at Wise—Learn how being supported as a whole person, building meaningful pipelines, and driving change shape his career at Wise 🚀

Sapphire Birmingham

From Support agent to leadership: A decade of growth

Teaser

People profile

Content Type

Blog

Publish date

02/18/2025

Summary

Head of Servicing Scale and Experience, Ian Rynne, discusses his journey from starting as a Customer Support agent to becoming the Head of Servicing Scale and Experience at Wise.

Teaser

Head of Servicing Scale and Experience, Ian Rynne, discusses his journey from starting as a Customer Support agent to becoming the Head of Servicing Scale and Experience at Wise.

Verona Hasani

List #1

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Senior Product Manager - Business Invoicing

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118000 - 135000 GBP Annual

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We want to make moving money internationally instant, convenient, transparent and eventually free. For businesses, this means helping them to do business from anywhere and expand everywhere. To help t

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Expiry Date

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Lead Product Analyst - Recommend

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75000 - 115000 GBP Annual

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London

Job Family Group

Analytics - General

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London

Description

We are looking for a Lead Product Analyst to support the biggest driver of new users at Wise, the Recommend channel (think refer-a-friend). You should be passionate about our mission of Money Without

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Lead Product Analyst - Onboarding

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75000 - 115000 GBP Annual

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London

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Job DescriptionWe’re looking for a Lead Product Analyst (Individual Contributor) to join the Onboarding squad and the Account Access & Recovery team. The team owns key core flows helping guide users a

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Lead Product Analyst - Business Account Management

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We’re looking for a Lead Product Analysts to join Wise Business Squad, our international business account. The Wise Business account helps small and medium-sized businesses across the world focus on w

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Technology Risk Manager

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65000 - 100000 GBP Annual

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Risk

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London

Description

As a Technology Risk Manager at Wise, you will be a key pillar within the Group Technology Risk team. You will drive the monitoring and oversight of our technology risks and controls across our mos

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Operational Risk Manager

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We're looking for an Operational Risk Manager to support and contribute to the build, implementation and day-to-day management of our operational risk framework including disciplines such as risk inci

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Head of Compliance & MLRO - Germany

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124,000 - 160,000 EUR Annually

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Berlin

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Compliance

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Berlin

Description

We are seeking a highly skilled and experienced Head of Compliance and Money Laundering Reporting Officer (MLRO) to join our team in Germany. The candidate will be responsible for overseeing and manag

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SSE Performance Steering Head

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6600 - 8900 EUR Monthly

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Tallinn

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Workforce Management

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Tallinn

Description

Your MissionWise is scaling at an incredible pace, moving over £9 billion a month for 15 million customers. To keep our mission of "money without borders" sustainable, we must ensure our global operat

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FinCrime Operations Team Lead - AML Investigations

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1200000 - 1560000 HUF Monthly

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Budapest

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Customer Compliance

Locations

Budapest

Description

We’re looking for an AML Investigations Team Lead to join our team in Budapest. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and ensuri

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FinCrime Operations Team Lead - AML Investigations

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Description

We’re looking for an AML Investigations Team Lead to join our team in Tallinn. This role is a unique opportunity to have an impact on Wise’s mission by helping identify suspicious activity and ensurin

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