Customer Support
Content types
Teaser
People profileContent Type
BlogPublish date
02/18/2025
Summary
Head of Servicing Scale and Experience, Ian Rynne, discusses his journey from starting as a Customer Support agent to becoming the Head of Servicing Scale and Experience at Wise.
by
Verona Hasani
by
Verona Hasani
Receive articles like this
Roles you might be interested in
Salary
£97,000-£115,000
Location
London
Team
Finance
Locations
London
Description
As the Head of Counterparty Risk (1st Line), you will lead efforts in managing and overseeing Counterparty Risk on a global scale, serving as the first line of defence. Reporting to the Corporate Trea
Reference
46548c97-64fb-4a63-80f5-984df4910f88
Expiry Date
01/01/0001
Salary
-
Location
London
Team
Technology
Locations
London
Description
About the role Our team: the Analytics Platform team, on the Data SquadFor our customers, using Wise is as simple as sending money from A to B. Yet behind our app and website is a complex engine of cu
Reference
a3643c9c-12c9-4d40-b66a-113df67be419
Expiry Date
01/01/0001
Salary
115000 - 185000 GBP Annual
Location
London
Team
Product
Locations
London
Description
This is a great opportunity to build a 0-1 product and scale it massively. You would be building products to help small businesses get paid internationally. Today, we process over £5B per month for sm
Reference
c523652f-9d96-4412-8592-dd8d43f61218
Expiry Date
01/01/0001
Salary
85000 - 115000 GBP Annual
Location
London
Team
Risk and Compliance
Locations
London
Description
We’re looking for a driven, high-energy individual who will be joining our new Group & UK FinCrime Compliance Monitoring & Testing (CMT) team as a Senior Manager. In this role, you’ll work closely wit
Reference
4e0a21dd-7e0a-45aa-9ee5-e6c60489b714
Expiry Date
01/01/0001
Salary
£44,000 - £60,500
Location
London
Team
Marketing
Locations
London
Description
We’re building money without borders for people and businesses and we need your help to make our DACH customer comms best-in-class.So we’re looking for a CRM Manager to join our growing CRM team and l
Reference
4921f18e-a7a9-4ebc-bc0d-0b9116f3cd9f
Expiry Date
01/01/0001
Salary
SGD 6200 - SGD 8000 Monthly + RSUs
Location
Singapore
Team
Product
Locations
Singapore
Description
Compensation: SGD 6200 - 8000 Monthly + RSUsAs a customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an operational o
Reference
c9ad2e1f-a399-4cdd-bf03-a9d38b1a42e7
Expiry Date
01/01/0001
Salary
-
Location
Singapore
Team
Product
Locations
Singapore
Description
Compensation: SGD 8500 - 10250 Monthly + RSUsAs a senior customer success manager your role is to offer excellent partnership experience to Wise Platform enterprise level clients. You will be an opera
Reference
dfda643c-2365-4451-a3c5-9a9db50335df
Expiry Date
01/01/0001
Salary
Location
Singapore
Team
Operations
Locations
Singapore
Description
Join our dynamic Wise Platform team as a KYC Risk Team Lead, where you will manage our onboarding and compliance operations for enterprise businesses and banks partnering with Wise. This position offe
Reference
8de39c32-2cbd-4293-bd89-c1ce2431b519
Expiry Date
01/01/0001
Salary
-
Location
Singapore
Team
Product
Locations
Singapore
Description
We’re looking for an experienced Senior Account Manager who is passionate about the Wise mission – money without borders. You’ll be part of the Wise Platform team in APAC, working closely with our exi
Reference
1a1cc84f-798a-42de-a93b-de2e1fe38fb5
Expiry Date
01/01/0001
Salary
3400 - 4450 EUR Monthly
Location
Tallinn
Team
Customer Support
Locations
Tallinn
Description
We’re looking for an Operations Project Manager to join our Customer Support and/or KYC Team in Tallinn or Budapest. The Operations Project Manager is someone who oversees cross-functional work areas
Reference
537de9e9-7fb4-4c0e-9333-15c184153842
Expiry Date
01/01/0001
