Transparency, innovation, and global impact: Why I joined Wise

In my view, there are two main ways a PM can have an impact:

1. Deeply understanding the problem we need to solve for our customers. The best PMs do this with limited information, seamlessly combining insights gathered from talking to customers with data from various sources.
2. Helping teams ship solutions quickly. Once the problem is clear, the best PMs make decisive choices, enabling teams to move forward without hesitation.

At Wise, we empower our teams so they can move fast and make the right decisions for our customers. Alongside this, product teams are also accountable for creating tangible impact. Every quarter, we publish a mission update to our customers showcasing what we have shipped for them. For me, this is the best way to measure success as a PM. The best ones ensure they have something to share in every update. This level of transparency and responsibility creates a unique and results-driven culture that truly sets Wise apart.

The assets product, particularly the interest product, is one of the most exciting. We're tackling the lack of transparency and fairness in how traditional banks handle customer deposits. Banks profit off your money but offer little or no return. At Wise, we believe that’s unfair, so we’ve built a product that provides transparency and value.

With our asset product, customers can see exactly where their money is going, how much it’s earning, and what the Wise fee is. Every day, the earnings from deposits are added to your balance, and you can access your funds anytime. It’s a game-changer—one of the first of its kind—that challenges traditional banking and offers real fairness and transparency.

Be transparent and authentic. It's important to clearly communicate the value you can bring to the team and reflect on what you can personally bring to help the team perform better. 

Be open to introspection. Acknowledge your mistakes, reflect on what went wrong, and consider what you could have done differently. One of the biggest mistakes people make is focusing too much on how great their product ideas sound, rather than digging into the details of how the team is actually shipping and delivering value.