Can you tell us a bit about your background and what encouraged you to join Wise?

My career journey at Wise began nearly four years ago during the height of the pandemic. I decided to move to Hungary, which is where my partner is originally from, and Wise was the first company I had applied for, and luckily I received an offer.

It’s been an incredible journey so far. In the last four years, I’ve progressed from being an Agent to a Training Specialist, and eventually to a Team Lead in the Fraud Prevention team, which is what I am currently doing. What’s so unique about Wise is that you don’t have to spend years and years in one position, you just need the ambition to find out what you’re good at and go for it! 

What I love most about my current role is supporting my team, and helping them grow professionally. As a lead, my day to day can be very different, depending on the projects I’m working on, but my main role is to ensure my team’s wellbeing and performance is on track. 

For those who don’t know, tell us what Fraud Prevention is

Fraud prevention is all about ensuring that businesses and individuals are protected from fraud, which happens when someone tries to deceive or steal money from others. In the context of a company like Wise, fraud prevention means closely monitoring all transactions to spot any unusual or suspicious activities. This could involve identifying people using fake information to open accounts or attempting to transfer money in a way that doesn’t seem right.

The goal of fraud prevention is to stop these harmful actions before they can cause damage. This helps protect our customers and their money, as well as Wise. People working in fraud prevention use various tools and strategies to detect and investigate potential fraud. This can include analysing patterns in account usage, verifying documents, or even collaborating with other companies or authorities to ensure everything remains secure. It's a crucial part of keeping everyone’s finances safe. 

What do you love the most about your role?

What I love most about my role is seeing the growth and development of my team members. There's nothing more rewarding than watching someone overcome a challenge they thought was difficult or develop a skill they didn't know they had. 

Since joining the team, I have had the exciting opportunity to help shape our culture from the ground up as we’ve continued to grow. We put tremendous effort into building trust and creating a positive, welcoming environment where everyone feels valued. We often enjoy dinners together, go painting, play sports, to ensure that we’re strengthening our connections. 

I've also been fortunate to be involved in the hiring process as we've expanded, which I've found incredibly fulfilling. There's something special about recognising potential in candidates and then watching them thrive once they join us.

 
How would you describe the culture at Wise?

What I appreciate most about Wise is its fast-paced culture. The growth opportunities here are incredible. In just a year, you can achieve what might take several years at other companies. I've experienced this firsthand, advancing from an Agent to a Team Lead in four years, something that would have seemed impossible elsewhere.

Over the past four years, my leads have always been supportive and approachable, giving me the opportunity to take on projects and explore new ideas. If you can clearly present your thoughts and demonstrate their value, you'll likely have the opportunity to bring them to life.

Joining Wise is a great move for anyone who wants to be part of a team that values collaboration, focusing on delivering results, and a solutions-oriented approach.