In the heart of the Domain, it's a lively area with plenty of stores and bars. It's a breeze for Wisers to gather, grab a drink, and unwind after work.

When we first arrived here, it gave off a hotel vibe with its pleasant aroma and super fancy interior! The office boasts the best view of Austin; you can see downtown from here. It's refreshing to take a break and admire the cityscape. The abundance of lush, green plants creates a jungle-like atmosphere, coupled with ample open space.

Do you collaborate with Wisers globally? 

Last year, I had the opportunity to visit Tallinn in Estonia, which was pretty cool. The main purpose of the visit was to work side by side with more tenured agents or those with expertise in specific areas. I learned a lot from them and gained new perspectives on how I typically approached my work. This cultural exchange, whether visiting a different office or hosting colleagues from other locations, is really valuable. It gives us the chance to finally meet the people we communicate with over Slack and Zoom, strengthening those connections in person.

Soon I'll be traveling to Singapore and Kuala Lumpur to assist with training and share the knowledge I've acquired during my time at Wise. It's part of our supportive culture to visit different offices and exchange knowledge with fellow Wisers. Learning and sharing information is a key aspect of our collaboration.

Recently, I've begun collaborating with a sub-team based in Tallinn. This allows me to work closely with other teams, such as Fraud and Anti Money Laundering (AML), to address any gaps. Additionally, we have a point of contact (POC) in each team for exchanging information and addressing questions. If I have a question in the office, I can simply walk up to someone's desk and ask, fostering a culture of open communication and collaboration.

What is your favorite thing about working for Wise?

The role itself is incredibly fulfilling. I enjoy my job because it's not only interesting but also keeps me on my toes. I truly love my team; it's wonderfully diverse, with people from various walks of life who are not only fun but also genuinely nice. I find it enriching to learn new things about different cultures and about each other.

Mission days were particularly memorable. Held in a typical Austin location with food trucks, followed by an after-party featuring various DJs, it provided a fantastic opportunity to come together with colleagues from other offices and meet new faces.

We've experienced significant growth as a team. When I first joined, the Fraud team consisted of just 8 people, and we were based in the old office. Now, in our brand new office, we've expanded tremendously. We've more than quadrupled in size, and we're still hiring (check out our open roles!). This growth has not only made us a more connected team but also highlights the dynamic evolution of Austin itself.

What do you do for fun in the Austin office? 

The people from the Fraud team are actually quite fun, despite the serious nature of our work! While we do handle serious matters, we also know how to have a good time. If you were to join us, you'd see that we strike a great balance between hard work and enjoying ourselves. We work diligently in our serious roles but also laugh and joke a lot, creating a fun atmosphere.

The Austin office is particularly beloved among Wisers for its vibrant atmosphere. We make the most of our team events with the budget we have, often hosting visitors for the Fraud team. We organize plenty of team dinners, drinks, and activities. For instance, we recently tried axe throwing, which was a blast! And if there's no official event planned, we take the initiative to get together outside of work. Last time, we gathered at a coworker's place for a BBQ and some quality hangout time.

What advice would you give to someone thinking of applying to Wise? 

I would highly encourage you to give it a try. At Wise, we value feedback greatly, and you'll have ample opportunity to incorporate it into your work. One unique aspect of Wise is the potential for growth and the ability to transition between different teams. I've witnessed many people start in one team and then move into others, which adds a unique dimension to our company culture. 

You won't regret joining us. Wise offers a fantastic atmosphere and is a great company overall. The benefits are excellent, including great working hours—no more than 40 hours, which differs significantly from many other US companies. We also enjoy generous vacation and paid time off (PTO) allowances compared to other companies.