Enhance the intelligence of the systems that power Wise.

Data Science specialisation areas at Wise

Computer vision: Generally centered on documents uploaded by our customers (e.g. ID documents), we use machine learning and OCR techniques to process images and onboard our customers at scale, fast, and securely.

NLP: Text processing lies at the heart of our customer support intelligence systems, which help our customers find the help they need themselves, and enhance our agents abilities to help our customers when required.

Predictive modeling: Predicting the future is often a key to our success, allowing us to make risk-based decisions in real-time, and make sure we have money where our customers will need it ahead of time.

Networks: Graphs are at the heart of some of our most influential solutions, compiling knowledge maps, building network features, or uncovering relationships in new problem spaces. We have experts implementing graph-based solutions across many domains, from our customer support chatbot to our crime fighting unit.

GenAI: Whether it’s leveraging GenAI/LLMs to create structure from unstructured data, or using structured data to dynamically prompt LLMs to produce output - at Wise we’re finding creative ways to use LLMs effectively.

Finance: At Wise data scientists working alongside quantitative experts have built intelligence into our advanced Treasury systems which power decisions made by the backbone of Wise.

Marketing: Data science helps us sustainably grow our customer base, by developing an understanding of the performance of our advertising campaigns and also our customer needs. We have talented data scientists constructing optimization experiments to increase our global reach.