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Customer Support Associate

Salary

26 - 26 USD Hourly

Location

Austin

Team

Customer Support

Locations

Austin

Description

As a Customer Support Associate at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ownership and empat

Reference

e009588a-96a7-4514-ae12-6a33e4197bd0

Expiry Date

01/01/0001

Read more
Procurement Manager - People & Workspace

Salary

940000 - 1150000 HUF Monthly

Location

Budapest

Team

Customer Support

Locations

Budapest

Description

We’re looking for a Procurement Manager (Indirect Procurement) to join our Third Party Management and Procurement Team in Budapest. This role will focus on driving the Corporate Services category comp

Reference

37b9c0d6-69f9-4084-b702-d1b1ded08235

Expiry Date

01/01/0001

Read more
Head of KYC Outsourcing Vendor Management

Salary

4450 - 5600 EUR Monthly

Location

Tallinn

Team

Customer Support

Locations

Tallinn

Description

We’re looking for a Head of KYC Outsourcing Vendor Management in Tallinn to join the Global Vendor Management team. This role will lead the KYC Vendor Management team and work with KYC Outsourcing ven

Reference

43b457ab-2d82-4cef-8dbf-89adfeb9692a

Expiry Date

01/01/0001

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Complaints Officer

Salary

7300 - 11000 BRL Monthly

Location

São Paulo

Team

Customer Support

Locations

São Paulo

Description

As a Complaints Officer, you’ll investigate customer complaints, ensure timely and fair resolutions, and maintain a strong understanding of our regulatory obligations across multiple jurisdictions. Th

Reference

c6dbde19-a3ac-49a1-8f44-e32610cc8fc3

Expiry Date

01/01/0001

Read more
Wise Platform Enterprise Specialist

Salary

11000 - 15400 BRL Monthly

Location

São Paulo

Team

Customer Support

Locations

São Paulo

Description

As an Enterprise Support Specialist for Wise Platform, your mission is to drive operational efficiency and scalability for our partners (Embedded Solutions, Corresponded Services, Enterprise Accounts)

Reference

ba6636d2-6638-445b-b319-2d7959525177

Expiry Date

01/01/0001

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Wise Platform Enterprise Specialist

Salary

850000 - 1070000 HUF Monthly

Location

Budapest

Team

Customer Support

Locations

Budapest

Description

About the RoleAs an Enterprise Support Specialist for Wise Platform, your mission is to drive operational efficiency and scalability for our partners. You'll be a key liaison, ensuring our partners ge

Reference

d40262b1-2fa8-4210-acda-e8efaa094a3f

Expiry Date

01/01/0001

Read more
Complaints Officer

Salary

Monthly SGD 4,850 + RSUs

Location

Singapore

Team

Customer Support

Locations

Singapore

Description

The main role of a Complaints Officer is investigating customer complaints and providing the customers with a final response in a timely manner.A stage 1 Complaints Officer will ensure that customers

Reference

36493fc8-cbee-4098-b542-7ca39dd9247a

Expiry Date

01/01/0001

Read more
Wise Platform Enterprise Team Lead

Salary

15400 BRL Monthly

Location

São Paulo

Team

Customer Support

Locations

São Paulo

Description

The role of a Wise Platform Enterprise Support Team Lead is a blend of team management, strategic oversight, and hands-on operational support, all focused on ensuring Wise's business-to-business partn

Reference

da4963f1-532b-4ef8-832e-5bb81ffa5591

Expiry Date

01/01/0001

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Business Customer Support Team Lead

Salary

950000 - 1250000 INR Annual

Location

Hyderabad

Team

Customer Support

Locations

Hyderabad

Description

Salary: 9.5 - 12.5 Lakhs INR annually + RSUsThe Customer Support Team Lead (CSTL) is a strong leader with a mindset that allows them to build strong teams and processes that put our customers first, w

Reference

9e1dc0a6-aa8d-4c25-a171-a5902121ded2

Expiry Date

01/01/0001

Read more
Arbitration Specialist

Salary

SGD 5,800 - 7,500 Monthly + RSUs

Location

Singapore

Team

Customer Support

Locations

Singapore

Description

We’re looking for an Arbitration Specialist to join our growing team. Purpose of the roleWe’re looking for an Arbitration Specialist to join our growing team, with a critical focus on the APAC region,

Reference

3d40f09d-7916-4947-9033-9e8388f37e17

Expiry Date

01/01/0001

Read more
Account Management Specialist

Salary

850000 - 1070000 HUF Monthly

Location

Budapest

Team

Customer Support

Locations

Budapest

Description

Are you ready to take a pivotal role in enhancing customer relationships and driving business growth?Wise is seeking a dedicated Account Management Specialist in Budapest to join our high-impact team!

Reference

69246485-7ab2-4d37-a162-2e67894503cb

Expiry Date

01/01/0001

Read more
Customer Support Regional Lead - Business

Salary

4550 - 5975 EUR Monthly

Location

Tallinn

Team

Customer Support

Locations

Tallinn

Description

We are looking for a Customer Support Regional Lead to oversee our Business Support operations across Europe and the UK. As a "Leader of Leaders," you will lead the teams supporting our global Busines

Reference

e0126250-486c-43ae-80b6-0cdef7d99c78

Expiry Date

01/01/0001

Read more
Results per page 12 24
List #1

Latest blogs

Beyond the map: how we launched Wise in India

Teaser

People profile

Content Type

Blog

Publish date

03/20/2026

Summary

Our team, including Suman Anand, Taneia Bhardwaj, Aditi Jalan, and Kanaka Raju Gullapudi is bridging the gap between time zones to build products that impact 16 million+ customers globally 🌎 

Teaser

Our team, including Suman Anand, Taneia Bhardwaj, Aditi Jalan, and Kanaka Raju Gullapudi is bridging the gap between time zones to build products that impact 16 million+ customers globally 🌎

Read more

by

Verona Hasani

by

Verona Hasani

Working globally, staying local: Life at Wise in Japan

Teaser

People profile

Content Type

Blog

Publish date

03/02/2026

Summary

"When you join, you’ll see your own growth mirrored by the growth of the company. You won't just be watching change happen; you’ll be a direct part of it." Ataro Shoji (He/Him) Payment

Teaser

Ataro Shoji, our Payment Operations Senior Specialist, highlights how collaborating across time zones allows us to build 'Money Without Borders' while enjoying an inclusive, mission-driven culture 🌏

Read more

by

Verona Hasani

by

Verona Hasani

Inclusion by Design: Wise Office spaces

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

02/25/2026

Summary

“With a global team of over 8,000 people representing 125 nationalities, crafting spaces that genuinely work for everyone isn't a 'nice-to-have' – it's fundamental to our success.” Li

Teaser

We asked Liis Reisner, Real Estate Project Lead at Wise, what we do to ensure that our workspaces are more than just offices. They are inclusive community hubs where our global teams can thrive 🌍🏢

Read more

by

Sapphire Birmingham

by

Sapphire Birmingham

Shaping the Future of Global Compliance at Wise

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

02/23/2026

Summary

"Don't feel pressured to adopt a persona you think a leader 'should' have. Your unique perspective, background, and strengths are what will allow you to innovate and lead diverse teams effec

Teaser

Meet Nita Patel, our Chief Compliance Officer as she shares her transition from global investment banking to the mission-driven world of Wise. Explore her insights on leading with authenticity, the power of mentorship, and how embedding compliance by design are shaping the future of global money 🚀

Read more

by

Sapphire Birmingham

by

Sapphire Birmingham

From Customer to Product Innovation: June Yuan

Teaser

People profile

Content Type

Blog

Publish date

02/03/2026

Summary

“At Wise, you're empowered to act. The level of trust is incredibly assuring, as it means your impact is direct and visible.” June Yuan (She/Her) Business Product Lead in North Ame

Teaser

Meet June Yuan, Wise Business Product Lead in North America. From launching high-impact features for US customers to navigating our mission-driven culture, discover how Product managers at Wise are empowered to move money without borders🚀

Read more

by

Sapphire Birmingham

by

Sapphire Birmingham

"A startup within a scale-up": Life as an Engineer in Wise Platform

Teaser

People profile

Content Type

Blog

Publish date

01/28/2026

Summary

“As an engineer here, you aren't siloed in a technical world. You’re expected to reach out across teams, understand why deals do or don't go through, and solve problems with urgency.” Swa

Teaser

Meet Swati Tyagi, Engineer for Wise Platform on our API Experience team. Her journey to Wise began unexpectedly–with an encounter in Estonia that convinced her to join the team 🚀

Read more

by

Verona Hasani

by

Verona Hasani

Building Community, Growing Leaders: The Black Wisers Community at Wise

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

01/13/2026

Summary

“I was hired for my vision, but I’m supported here as a whole person, and that kind of community is exactly what turns a job into a career." Davon Daniels (He/Him) Customer Support A

Teaser

Davon, Customer Support Area Lead in Austin, and a key voice in the Black Wisers Community, as he shares his proudest moments at Wise—Learn how being supported as a whole person, building meaningful pipelines, and driving change shape his career at Wise 🚀

Read more

by

Sapphire Birmingham

by

Sapphire Birmingham

From Customer to Product Lead: Pablo Suarez

Teaser

People profile

Content Type

Blog

Publish date

12/12/2025

Summary

"I wanted to be a part of a company that was making areal difference, and I realised that’s exactly the impact Wise was having on my own life."   ​​Pablo Suarez (He/Him) Product Lead (

Teaser

Pablo Suarez, Product Lead based in London, shares his journey from customer to Product Lead. Read how customer closeness, bottom‑up decision‑making, and shipping at speed shapes product at Wise 🚀

Read more

by

Sapphire Birmingham

by

Sapphire Birmingham

My crutches don’t slow my ambition

Teaser

People profile

Content Type

Blog

Publish date

12/03/2025

Summary

"Living with a disability requires you to be constantly adaptable and creative in navigating the world." Paulo Faustino (He/Him) Customer Support Associate

Teaser

Meet Paulo Faustino, Customer Support Associate in our São Paulo office who shares his insights on resilience, leadership, and why International Day of Persons with Disabilities is a celebration of capability.

Read more

by

Verona Hasani

by

Verona Hasani

From Wisestart scholarship to Software Engineer: Eliise's Journey

Teaser

People profile

Content Type

Blog

Publish date

11/18/2025

Summary

We believe in building lasting relationships with talented students, supporting them from their academic years and helping them transition into meaningful careers. Our scholarship program isn’

Teaser

From WiseWomenCode to Graduate Engineer 🚀 Eliise shares her journey and explains how our long-term investment in talent gives students a clear path to meaningful careers at Wise.

Read more

by

Sapphire Birmingham

by

Sapphire Birmingham

Product Compliance: balancing regulation and customer impact

Teaser

People profile

Content Type

Blog

Publish date

11/13/2025

Summary

Yann De Rudder, Group Product Compliance Lead in our Brussels office shares his insights in working in Product Compliance at Wise. "In Product Compliance, you’re not just interpreti

Teaser

Yann De Rudder, Group Product Compliance Lead in our Brussels office shares his insights in working in Product Compliance

Read more

by

Verona Hasani

by

Verona Hasani

Inside our employee onboarding journey

Teaser

Our work

Content Type

Blog

Publish date

11/12/2025

Summary

Go behind the scenes with Jessica Rivera, our Talent Development Senior Specialist in Austin, as she shares how we set every new Wiser up for success from their very first day 🚀 "Our

Teaser

Go behind the scenes with Jessica Rivera, our Talent Development Senior Specialist in Austin, as she shares how we set every new Wiser up for success from their very first day 🚀

Read more

by

Verona Hasani

by

Verona Hasani

Beyond the bottleneck: redefining Legal Counsel

Teaser

People profile

Content Type

Blog

Publish date

11/12/2025

Summary

Andrea Macchiavello, Legal Counsel in our Austin office, is challenging the stereotype. She shares her journey from tech sales to being part of a scaling legal department, and how soft skills, t

Teaser

Andrea Macchiavello, Legal Counsel helps teams to accelerate the company's global growth 🚀

Read more

by

DNU-Amani Albertsen

by

DNU-Amani Albertsen

Starting your career in the age of AI

Teaser

Early careers

Content Type

Blog

Publish date

11/09/2025

Summary

In a recent article, Peter Yeomans, Lead for Early Careers in Design at Wise, shares his insights on how to thrive as a designer in the age of AI. He explains that we are heavily invested in o

Teaser

Peter Yeomans, Lead for Early Careers in Design at Wise shares his thoughts on starting your career in the age of AI. He shares practical tips that can help students thrive at interview.

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by

Holly Sellers

by

Holly Sellers

Inside our People team with Gabriela Rubino, People Operations Specialist

Teaser

People profile

Content Type

Blog

Publish date

11/03/2025

Summary

Gabriela Rubino, People Operations Specialist based in São Paulo shares her move from Customer Support to People Operations 🚀 “Seven and a half years later, I’m still here and I th

Teaser

Gabriela Rubino, People Operations Specialist based in São Paulo shares her move from Customer Support to People Operations 🚀

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by

Verona Hasani

by

Verona Hasani

Succeeding as an Engineering Lead at Wise Platform

Teaser

People profile

Content Type

Blog

Publish date

10/28/2025

Summary

Kostas Stamatoukos, Senior Director of Engineering for Wise Platform in Singapore, shares the key qualities that define effective engineering leadership 🚀 “The best engineers stay

Teaser

Kostas Stamatoukos, Senior Director of Engineering for Wise Platform in Singapore, shares the key qualities that define effective engineering leadership 🚀

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by

Verona Hasani

by

Verona Hasani

WiseStart Apprenticeships: road to success

Teaser

Early careers

Content Type

Blog

Publish date

10/08/2025

Summary

Discover how our Apprenticeship Program is shaping the next generation of talent in Brazil. Hear from Marcela Paulino Leal, a People Apprentice, about her journey and growth, and gain

Teaser

Discover how our Apprenticeship Program is shaping the next generation of talent in Brazil

Read more

by

Holly Sellers

by

Holly Sellers

Building trust through data

Teaser

People profile

Content Type

Blog

Publish date

10/02/2025

Summary

Yara Burvin, Analytics Engineer in London, shares how she built a game-changing data hub that transformed FinCrime operations at Wise. Read more below 🚀 "At Wise, I have the trust fr

Teaser

Yara Burvin, Analytics Engineer in London, shares how she built a game-changing data hub that transformed FinCrime operations at Wise. Read more below 🚀

Read more

by

DNU-Amani Albertsen

by

DNU-Amani Albertsen

Why hiring early talent fuels growth

Teaser

Early careers

Content Type

Blog

Publish date

09/25/2025

Summary

Apurv, an Analytics lead in Singapore, shares why he thinks hiring early career talent is essential to his team’s growth and success. "Be prepared to guide them as they move from wor

Teaser

Apurv, an Analytics lead in Singapore, shares why he thinks hiring early career talent is essential to his team’s growth and success.

Read more

by

Holly Sellers

by

Holly Sellers

Scaling Customer Support in Hyderabad

Teaser

People profile

Content Type

Blog

Publish date

09/24/2025

Summary

"What excites me most is the incredible opportunity to build something from the ground up. Leading and building a team from scratch is something very few people get to experience in their care

Teaser

Meet Prashanth Sampath, Customer Support (CS) Lead, who went from being a Wise customer to now building our CS team from the ground up 🚀

Read more

by

Verona Hasani

by

Verona Hasani

Driving decisions through data: Wise Platform

Teaser

People profile

Content Type

Blog

Publish date

09/22/2025

Summary

“Data is central to decision-making in Wise Platform. This allows analysts to truly influence and drive the strategic direction of our teams, products and partnerships.” Zac Feighery (He

Teaser

Zac Feighery, Analytics Lead at Wise Platform in London shares his insights on what it’s really like to be an Analyst, driving strategic decisions that impact millions of customers worldwide 🚀

Read more

by

Verona Hasani

by

Verona Hasani

Fighting Hidden Fees and IBAN Discrimination

Teaser

People profile

Content Type

Blog

Publish date

09/17/2025

Summary

Magali Van Bulck, Head of Policy & Government Relations (EMEA), joined Wise driven by a strong personal connection to our mission. Find out more on what inspired her join the team ⬇️

Teaser

Magali Van Bulck, Head of Policy & Government Relations (EMEA), joined Wise driven by a strong personal connection to our mission. Find out more on what inspired her join the team ⬇️

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by

Verona Hasani

by

Verona Hasani

Shaping Global Solutions: Insights from Nikita, Presales Consulting Lead, Americas

Teaser

People profile

Content Type

Blog

Publish date

09/01/2025

Summary

Nikita Pentchoukov, Presales Consulting Lead at Wise Platform, shares his journey and insights into the world of Solutions Consulting 🌍 “The best part is the genuine empowerment you'

Teaser

Nikita Pentchoukov, Presales Consulting Lead at Wise Platform, shares his journey and insights into the world of Solutions Consulting 🌍

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by

Verona Hasani

by

Verona Hasani

Making Real Impact: Data Analyst Intern

Teaser

People profile

Content Type

Blog

Publish date

08/29/2025

Summary

From complex data to global teamwork – our interns tackle real challenges that shape our product. Read more 🚀 "Your actions as an intern do not live in an 'intern-only' sandbox, rath

Teaser

From complex data to global teamwork – our interns tackle real challenges that shape our product. Read more 🚀

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by

Sapphire Birmingham

by

Sapphire Birmingham

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