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Regional Complaints Policy and Procedures Lead

Salary

3400 - 4450 EUR Monthly

Location

Tallinn

Team

Customer Support

Locations

Tallinn

Description

We’re looking for a Regional Complaints Policy and Procedure Lead to join our growing Complaints team. Purpose of the roleAs a Regional Complaints Policy and Procedure Lead at Wise, you will support s

Reference

320a2d04-72e8-45e2-b2d4-3ed18fc96823

Expiry Date

01/01/0001

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Regional Complaints Policy and Procedures Lead

Salary

1150000 - 1510000 HUF Monthly

Location

Budapest

Team

Customer Support

Locations

Budapest

Description

We’re looking for a Regional Complaints Policy and Procedure Lead to join our growing Complaints team. Purpose of the roleAs a Regional Complaints Policy and Procedure Lead at Wise, you will support s

Reference

2465c46c-e831-4d3e-9f63-bbede0314b07

Expiry Date

01/01/0001

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Fincrime Outsourcing Coordinator

Salary

1150000 - 1375000 INR Annual

Location

Hyderabad

Team

Customer Support

Locations

Hyderabad

Description

Salary Range: INR 1,150,000 To INR 1,375,000 + RSU's AnnuallyWe’re looking for a  Fincrime Outsourcing Coordinator in Hyderabad to join the FinCrime Vendor Management team, to support our vendor teams

Reference

3c5229bb-041f-4dcc-85ee-1d9539dce063

Expiry Date

01/01/0001

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Customer Support Senior Team Lead

Salary

1100000 - 1600000 INR Annual

Location

Hyderabad

Team

Customer Support

Locations

Hyderabad

Description

The Customer Support Senior Team Lead (CS STL) is a strong leader with a mindset that allows them to build strong teams and processes that put our customers first while providing a continuous feedback

Reference

1ce9a0b1-c61b-44fa-9633-dc8706924bbb

Expiry Date

01/01/0001

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Customer Support Specialist

Salary

500000 - 600000 INR Annual

Location

Hyderabad

Team

Customer Support

Locations

Hyderabad

Description

Role/Job purposeAs a Customer Support Specialist at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate, with at least 2 years of experien

Reference

703ff720-e372-4749-a829-eeaca0caeeb7

Expiry Date

01/01/0001

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Business Customer Support Team Lead

Salary

5,600 - 5,975 SGD + RSUS

Location

Singapore

Team

Customer Support

Locations

Singapore

Description

Wise is looking for an experienced and driven leader to join our Business Customer Support team in Singapore. The ideal candidate will help us maintain and enhance our reputation for customer service

Reference

b6aa576f-5985-4c5e-9ead-6df32070da13

Expiry Date

01/01/0001

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Assets Customer Service Specialist (Requires FINRA Series 7 license)

Salary

27 - 29 USD Hourly

Location

Austin

Team

Customer Support

Locations

Austin

Description

We're looking for a highly motivated Assets Customer Service Specialist to join our team in Austin, Texas. This role is a unique opportunity to directly impact our mission by providing an outstanding

Reference

bdc40a14-5080-4d98-be7b-2be411fa4f97

Expiry Date

01/01/0001

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Bilingual Customer Support Associate

Salary

26 - 26 USD Hourly (+5% Language Allowance)

Location

Austin

Team

Customer Support

Locations

Austin

Description

As a Customer Support Associate at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ownership and empat

Reference

7ce2364e-bc1f-440d-8748-b6cef90d31b0

Expiry Date

01/01/0001

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Complaints Team Lead

Salary

7750 - 11000 SGD Monthly

Location

Singapore

Team

Customer Support

Locations

Singapore

Description

Purpose of the roleAs a Complaints Team Lead at Wise, you will be instrumental in ensuring that our customers receive exceptional service and that their concerns are addressed promptly and effectively

Reference

c59fb5f2-80f7-4dd5-9588-f1ab6477065f

Expiry Date

01/01/0001

Read more
Third Party Risk Management Specialist

Salary

2800 - 3800 EUR Monthly

Location

Tallinn

Team

Customer Support

Locations

Tallinn

Description

As the Third Party Risk Management Liaison, you will support allocated business areas in overseeing their TPRM risk and act as a liaison to coordinate these activities. This role includes being hands

Reference

d4f947ea-93d1-430c-b8df-c172a2fc3bfe

Expiry Date

01/01/0001

Read more
Complaints Officer - Series 7 License Required

Salary

62000 - 73000 USD Annual

Location

Austin

Team

Customer Support

Locations

Austin

Description

We’re looking for a dedicated, detail oriented, and FINRA Series 7 Licensed Complaints Officer to join our dynamic team.As a Complaints Officer, you’ll investigate customer complaints, including those

Reference

1ab5918a-c076-43d9-8159-ab7adf02bd65

Expiry Date

01/01/0001

Read more
Senior Contract Manager

Salary

4900 - 6700 EUR Monthly

Location

Tallinn

Team

Customer Support

Locations

Tallinn

Description

About the role: Execute directly and lead the team with contractual agreements and other legal terms for existing and new third parties to ensure compliance with Wise’s policy, global or local regulat

Reference

7e92d2cf-f644-4964-9dd3-32f75ed7d473

Expiry Date

01/01/0001

Read more
Results per page 12 24
List #1

Latest blogs

Leadership: Insights from Emmanuel Thomassin, Chief Finance Officer

Teaser

People profile

Content Type

Blog

Publish date

08/20/2025

Summary

Emmanuel Thomassin, Chief Finance Officer, reflects on his career journey and what drew him to Wise's customer-first culture 🌍 “What continues to excite me about Wise is our custom

Teaser

Emmanuel Thomassin, Chief Finance Officer, reflects on his career journey and what drew him to Wise's customer-first culture 🌍

Read more

by

Verona Hasani

by

Verona Hasani

Local Expertise, Global Impact: Scaling Wise in India

Teaser

People profile

Content Type

Blog

Publish date

08/07/2025

Summary

Smrithi Ravi, APAC Head of Engineering, shares her journey of leading Wise’s expansion across the Asia Pacific, from building innovative teams to launching our new hub in Hyderabad 🇮🇳

Teaser

Smrithi Ravi, APAC Head of Engineering, shares her journey of leading Wise’s expansion across the Asia Pacific, from building innovative teams to launching our new hub in Hyderabad 🇮🇳

Read more

by

Verona Hasani

by

Verona Hasani

Investment Banking to Fintech: Insights from Ritika, Solutions Engineering Lead

Teaser

People profile

Content Type

Blog

Publish date

08/04/2025

Summary

🔍 Wondering what a Solutions Engineer at Wise does? Ritika Sehijpal, Solutions Engineering Lead, gives us the inside scoop.  “If you’re looking for a place to grow, learn from tale

Teaser

🔍 Wondering what a Solutions Engineer at Wise does? Ritika Sehijpal, Solutions Engineering Lead, gives us the inside scoop.

Read more

by

Verona Hasani

by

Verona Hasani

Reflections from Wise's Parents and Carers Community

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

07/29/2025

Summary

Our Wise Parents and Carers Community recently brought everyone together for a 'Connecting Our Wise Parents on Leave' event 🎉 Check out their insights from the event ⬇️ Annika Teede, o

Teaser

Our Wise Parents and Carers Community recently brought everyone together for a 'Connecting Our Wise Parents on Leave' event 🎉 Hear their insights from the event ⬇️

Read more

by

Verona Hasani

by

Verona Hasani

Driving ESG Impact: Insights from Our ESG Manager

Teaser

People profile

Content Type

Blog

Publish date

07/28/2025

Summary

Caroline Corbett-Thompson, ESG Manager, dives into the meaningful work happening behind the scenes at Wise ⬇️ “Collaboration and patience are vital if you're looking to make a real

Teaser

Caroline Corbett-Thompson, ESG Manager, dives into the meaningful work happening behind the scenes at Wise ⬇️

Read more

by

Verona Hasani

by

Verona Hasani

Engineering at Wise: Turning creativity into impact

Teaser

People profile

Content Type

Blog

Publish date

07/22/2025

Summary

Amani, Engineer in our Budapest office, has transformed her passion for problem-solving into a vital role supporting our FinCrime teams 🚀Learn how Amani's journey at Wise is making a meaningf

Teaser

Amani, Engineer in our Budapest office, has transformed her passion for problem-solving into a vital role supporting our FinCrime teams 🚀 Learn how Amani's journey at Wise is making a meaningful impact ⬇️

Read more

by

Amani Albertsen

by

Amani Albertsen

From customer of 11 years to Engineering Lead

Teaser

People profile

Content Type

Blog

Publish date

07/03/2025

Summary

From being a customer of 11 years to making a real impact as an Engineering Lead, Emanuele Blanco shares his journey to joining Wise, what keeps him motivated, and his advice for anyone lookin

Teaser

From being a customer of 11 years to making a real impact as an Engineering Lead, Emanuele Blanco shares his journey to joining Wise, what keeps him motivated, and his advice for anyone looking to apply for a role here 🚀 Discover more about Emanuele’s journey below ⬇️

Read more

by

Verona Hasani

by

Verona Hasani

Expanding in Hyderabad

Teaser

People profile

Content Type

Blog

Publish date

06/27/2025

Summary

We sat down with SK Saraogi, Head of Expansion APAC, to discuss our strategic expansion into Hyderabad, India 🇮🇳Read more to discover why Hyderabad is the perfect location for our second glo

Teaser

We sat down with SK Saraogi, Head of Expansion APAC, to discuss our strategic expansion into Hyderabad, India 🇮🇳 Read more to discover why Hyderabad is the perfect location for our second global hub in APAC, offering unique opportunities for innovation, growth, and an incredible talent pool 🚀

Read more

by

Verona Hasani

by

Verona Hasani

From Agent to Team Lead: A Journey in Fraud Prevention

Teaser

People profile

Content Type

Blog

Publish date

06/06/2025

Summary

Driven by a passion for growth and team development, discover how Anna Pavlics advanced from Agent to Team Lead in Wise's Fraud Prevention team 🚀 "We put tremendous effort into bui

Teaser

Driven by a passion for growth and team development, discover how Anna Pavlics advanced from Agent to Team Lead in Wise's Fraud Prevention team 🚀

Read more

by

Verona Hasani

by

Verona Hasani

Championing Mental Health

Teaser

Our culture

Content Type

Blog

Publish date

05/21/2025

Summary

At Wise, we’re committed to supporting each other—through the wins, the tough days, and everything in between. That’s why we have a network of Mental Wellbeing Champions who are crucial in fos

Teaser

We have recently launched a new cohort of fully trained Mental Wellbeing champions. Hear from a few of them about what the role means to them.

Read more

by

Amani Albertsen

by

Amani Albertsen

Improving customer experience through our product

Teaser

People profile

Content Type

Blog

Publish date

05/21/2025

Summary

Ilya Leyrikh, Senior Product Director at Wise, shares how he transforms customer experiences with innovative financial solutions 💰🔍 “Wise genuinely prioritises solving customer pr

Teaser

JIlya Leyrikh, Senior Product Director at Wise, shares how he transforms customer experiences with innovative financial solutions 💰🔍

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by

Sapphire Birmingham

by

Sapphire Birmingham

Switching gears: balancing creativity and strategy in content marketing

Teaser

People profile

Content Type

Blog

Publish date

05/07/2025

Summary

Discover how Jessica Laporte, Organic Growth Lead Manager, navigates the dynamic world of content marketing at Wise 📸 “Every day is a lottery - you have to push creative boundaries

Teaser

Discover how Jessica Laporte, Organic Growth Lead Manager, navigates the dynamic world of content marketing at Wise 📸

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by

Sapphire Birmingham

by

Sapphire Birmingham

My journey to Wise Platform

Teaser

People profile

Content Type

Blog

Publish date

05/07/2025

Summary

From studying Law to transforming global payments, discover how Ollie Conetta, Senior Business Development Manager, joined Wise Platform 🚀 “At Wise, you’re not locked into a single

Teaser

From studying Law to transforming global payments, discover how Ollie Conetta, Senior Business Development Manager, joined Wise Platform 🚀

Read more

by

Verona Hasani

by

Verona Hasani

Celebrating Easter

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

04/16/2025

Summary

Catherine Malong, Training Coordinator (Functional Onboarding), shares reflections on Easter traditions, community support, and the positive impact of faith inclusion in the workplace 💡

Teaser

Catherine Malong, Training Coordinator (Functional Onboarding), shares reflections on Easter traditions, community support, and the positive impact of faith inclusion in the workplace 💡

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by

Verona Hasani

by

Verona Hasani

Celebrating Passover

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

04/11/2025

Summary

Jessie Apple talks us through the significance of Passover, how it is celebrated and the valuable reflections during this time 💡 “Our culture of inclusion at Wise is laudable, and a

Teaser

Jessie Apple talks us through the significance of Passover, how it is celebrated and the valuable reflections during this time 💡

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by

Verona Hasani

by

Verona Hasani

Celebrating Ramadan and Eid: embracing inter-community allyship

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

04/10/2025

Summary

Umaid Hassan, Knowledge Management Specialist, shares insights into the significance of Eid, community initiatives, and the vital role of allyship during Ramadan 💡 “Our Muslim Wis

Teaser

Umaid Hassan, Knowledge Management Specialist, shares insights into the significance of Eid, community initiatives, and the vital role of allyship during Ramadan 💡

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by

Verona Hasani

by

Verona Hasani

From investment banking to fintech: My journey to Wise Platform

Teaser

People profile

Content Type

Blog

Publish date

04/02/2025

Summary

Agnes Shum, Regional Commercial Director for Wise Platform, shares her unique path to joining Wise, the challenges faced along the way and how Wise’s mission to transform international money t

Teaser

Agnes Shum, Regional Commercial Director for Wise Platform, shares her unique path to joining Wise, the challenges faced along the way and how Wise’s mission to transform international money transfers continues to fuel her passion for innovation and growth 🚀

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by

Verona Hasani

by

Verona Hasani

Navigating career choices: From A-Levels to People Apprenticeship

Teaser

People profile

Content Type

Blog

Publish date

03/27/2025

Summary

Not sure if an apprenticeship is the right path for you? Amani shares her journey from taking a gap year to landing a People apprenticeship. “I've always believed apprenticeships a

Teaser

Not sure if an apprenticeship is the right path for you? Amani shares her journey from taking a gap year to landing a People apprenticeship.

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by

Sapphire Birmingham

by

Sapphire Birmingham

Taking time for yourself: the impact of Wise's paid sabbatical leave

Teaser

People profile

Content Type

Blog

Publish date

03/20/2025

Summary

Curious about how our team members spend their paid sabbatical? We chatted with Flora to find out how she recharged and made the most of her time off 🌍 At Wise, we offer paid sabbatic

Teaser

Curious about how our team members spend their paid sabbatical? We chatted with Flora to find out how she recharged and made the most of her time off 🌍

Read more

by

Verona Hasani

by

Verona Hasani

From Sociology Graduate to Product Compliance

Teaser

People profile

Content Type

Blog

Publish date

03/19/2025

Summary

Matthew Way, Senior Product Compliance Manager, gives us an inside look at his role at Wise, sharing his day-to-day role, and offering valuable advice for anyone looking to interview for a pos

Teaser

Matthew Way, Senior Product Compliance Manager, gives us an inside look at his role at Wise, sharing his day-to-day role, and offering valuable advice for anyone looking to interview for a position at Wise 🚀

Read more

by

Verona Hasani

by

Verona Hasani

Celebrating neurodiversity: The importance of challenging stereotypes

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

03/18/2025

Summary

We spoke with our Wisers to hear their personal perspectives on neurodiversity, address common misconceptions, and explore why embracing different ways of thinking is crucial for a more inclus

Teaser

We spoke with our Wisers to hear their personal perspectives on neurodiversity, address common misconceptions, and explore why embracing different ways of thinking is crucial for a more inclusive world.

Read more

by

Verona Hasani

by

Verona Hasani

From Politics to Product Management

Teaser

People profile

Content Type

Blog

Publish date

03/04/2025

Summary

Curious about how our Product Managers found their way into the world of Product Management? 🤔Tanya, Product Manager, takes us through her unexpected journey—from a gap year to exploring fint

Teaser

Ever wondered how our Product Managers ended up in the world of Product Management? 🤔 Tanya, Product Manager, takes us through her unexpected journey—from a gap year to exploring fintech and tackling global challenges.

Read more

by

Verona Hasani

by

Verona Hasani

My journey as an intern in the design team

Teaser

Early careers

Content Type

Blog

Publish date

02/28/2025

Summary

You’ve stumbled upon the Wise design internship, and you’re wondering what it’s all about. Maybe you're deciding whether to apply, or maybe you've already applied — and you just want t

Teaser

I'm Sophie, and as Wise’s most recent content design intern, I’ll be giving an insight into what it’s really like spending your summer with Wise in London. I’ll also be sharing a bit about what I’ve learnt about content design too.

Read more

by

Holly Sellers

by

Holly Sellers

Accelerate Action: Embracing Diversity, Leadership, and Growth

Teaser

Diversity Equity & Inclusion

Content Type

Blog

Publish date

02/27/2025

Summary

In celebration of International Women’s Month, Chetna Shastry reflects on the significance of the month and what the theme "Accelerate Action" means to her. "Allyship goes beyond a

Teaser

In celebration of International Women’s Month, Chetna Shastry reflects on the significance of the month and what the theme "Accelerate Action" means to her.

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by

Verona Hasani

by

Verona Hasani

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