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  • Austin(4)
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Bilingual Customer Support Associate

Salary

26 - 26 USD Hourly

Location

Austin

Team

Customer Support

Locations

Austin

Description

As a Customer Support Associate at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ownership and empat

Reference

7ce2364e-bc1f-440d-8748-b6cef90d31b0

Expiry Date

01/01/0001

Read more
Operations Project Manager

Salary

1150000 - 1330000 HUF Monthly

Location

Budapest

Team

Customer Support

Locations

Budapest

Description

We’re looking for an Operations Project Manager to join our team in Tallinn and Budapest. The Operations Project Manager is someone who oversees cross-functional work areas focusing on the resolution

Reference

5e9c1b09-ecda-4c32-9e9e-4358259b4166

Expiry Date

01/01/0001

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Account Management Specialist

Salary

2500 - 3150 EUR Monthly

Location

Tallinn

Team

Customer Support

Locations

Tallinn

Description

Are you ready to take a pivotal role in enhancing customer relationships and driving business growth?Wise is seeking a dedicated Account Management Specialist to join our high-impact Tallinn team! Thi

Reference

9c6b81cc-3f88-4364-a904-6d8d1aa64bb7

Expiry Date

01/01/0001

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Head of Quality & Customer Experience

Salary

130000 - 185000 GBP Annual

Location

London

Team

Customer Support

Locations

London

Description

Our Service Experience team helps diagnose the gaps in our servicing that harm customer outcomes while building the processes, knowledge and training that our servicing team needs to drive the best po

Reference

78ef1bd4-d390-4b1e-8bd2-7d9c5c5f01b3

Expiry Date

01/01/0001

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Complaints Team Lead

Salary

0 - 0 INR Annual

Location

Hyderabad

Team

Customer Support

Locations

Hyderabad

Description

Role Purpose:As a Global Complaints Team Lead at Wise, you will be instrumental in ensuring that our customers receive exceptional service and that their concerns are addressed promptly and effectivel

Reference

be5c08a5-88ba-4864-b1d5-21782b1e5929

Expiry Date

01/01/0001

Read more
Workforce Management Team Lead

Salary

16100 - 22000 BRL Monthly

Location

São Paulo

Team

Customer Support

Locations

São Paulo

Description

You will lead a mix of Senior and Junior specialists based in Sao Paulo, acting as the anchor for our West time zone (Americas) coverage. While your direct reports are local, you will be part of a tru

Reference

8e2f6321-6208-4519-a927-eea4ba992ab4

Expiry Date

01/01/0001

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Workforce Management Senior Specialist

Salary

11500 - 16100 BRL Monthly

Location

São Paulo

Team

Customer Support

Locations

São Paulo

Description

You will be joining a dynamic Operational team that is currently a mix of Senior and Junior specialists led by a Team Lead. While the core of the team is based in Austin, TX, we are expanding our foot

Reference

f232d8cc-e84f-4938-996e-6e9533f426ee

Expiry Date

01/01/0001

Read more
WFM Senior Specialist

Salary

2775 - 3400 EUR Monthly

Location

Tallinn

Team

Customer Support

Locations

Tallinn

Description

We’re looking for a Workforce Management Senior Specialist to join our Operational team in our Tallinn office!As a member of the WFM team you will be vital in ensuring agents are scheduled to be worki

Reference

9eb76ad0-cfed-483d-8a44-79e8048ef2b9

Expiry Date

01/01/0001

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Third Party Assurance Manager

Salary

2800 - 3800 EUR Monthly

Location

Tallinn

Team

Customer Support

Locations

Tallinn

Description

This role encompasses the strategic planning and management of Third-Party Risk, ensuring alignment with both industry standards and regulatory expectations. As the Third-Party Assurance Manager, you

Reference

7dc5fdb0-810b-43db-9cd4-f5fb0befa798

Expiry Date

01/01/0001

Read more
Assets Customer Service Specialist (Requires Finra Series 7)

Salary

27 - 29 USD Hourly

Location

Austin

Team

Customer Support

Locations

Austin

Description

We're looking for a highly motivated Assets Customer Service Specialist to join our team in Austin, Texas. This role is a unique opportunity to directly impact our mission by providing an outstanding

Reference

bdc40a14-5080-4d98-be7b-2be411fa4f97

Expiry Date

01/01/0001

Read more
Customer Support Specialist

Salary

-

Location

Bangkok

Team

Customer Support

Locations

Bangkok

Description

As a Customer Support Specialist at Wise you are the first point of contact for our Customers. You are a skilled problem solver and customer advocate. You handle complex issues with ownership and empa

Reference

6e78f0fc-792b-44a1-b8ce-98c4ef5e38b8

Expiry Date

01/01/0001

Read more
Global Lead Demand Manager

Salary

100000 - 130000 GBP Annual

Location

London

Team

Customer Support

Locations

London

Description

We are seeking a highly strategic and experienced Global Lead Demand Manager to head up our Demand Management function across FinCrime, PayOps, KYC, and Customer Service (CS). In this pivotal role, yo

Reference

f77b470a-9648-485e-a2e7-d530719e5114

Expiry Date

01/01/0001

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Results per page 12 24
List #1

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My crutches don’t slow my ambition

Teaser

People profile

Content Type

Blog

Publish date

12/03/2025

Summary

"Living with a disability requires you to be constantly adaptable and creative in navigating the world." Paulo Faustino (He/Him) Customer Support Associate

Teaser

Meet Paulo Faustino, Customer Support Associate in our São Paulo office who shares his insights on resilience, leadership, and why International Day of Persons with Disabilities is a celebration of capability.

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From Wisestart scholarship to Software Engineer: Eliise's Journey

Teaser

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Content Type

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Publish date

11/18/2025

Summary

We believe in building lasting relationships with talented students, supporting them from their academic years and helping them transition into meaningful careers. Our scholarship program isn’

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From WiseWomenCode to Graduate Engineer 🚀 Eliise shares her journey and explains how our long-term investment in talent gives students a clear path to meaningful careers at Wise.

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Sapphire Birmingham

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Product Compliance: balancing regulation and customer impact

Teaser

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Content Type

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Publish date

11/13/2025

Summary

Yann De Rudder, Group Product Compliance Lead in our Brussels office shares his insights in working in Product Compliance at Wise. "In Product Compliance, you’re not just interpreti

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Yann De Rudder, Group Product Compliance Lead in our Brussels office shares his insights in working in Product Compliance

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Inside our employee onboarding journey

Teaser

Our work

Content Type

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Publish date

11/12/2025

Summary

Go behind the scenes with Jessica Rivera, our Talent Development Senior Specialist in Austin, as she shares how we set every new Wiser up for success from their very first day 🚀 "Our

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Go behind the scenes with Jessica Rivera, our Talent Development Senior Specialist in Austin, as she shares how we set every new Wiser up for success from their very first day 🚀

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Beyond the bottleneck: redefining Legal Counsel

Teaser

People profile

Content Type

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Publish date

11/12/2025

Summary

Andrea Macchiavello, Legal Counsel in our Austin office, is challenging the stereotype. She shares her journey from tech sales to being part of a scaling legal department, and how soft skills, t

Teaser

Andrea Macchiavello, Legal Counsel helps teams to accelerate the company's global growth 🚀

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by

DNU-Amani Albertsen

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Starting your career in the age of AI

Teaser

Early careers

Content Type

Blog

Publish date

11/09/2025

Summary

In a recent article, Peter Yeomans, Lead for Early Careers in Design at Wise, shares his insights on how to thrive as a designer in the age of AI. He explains that we are heavily invested in o

Teaser

Peter Yeomans, Lead for Early Careers in Design at Wise shares his thoughts on starting your career in the age of AI. He shares practical tips that can help students thrive at interview.

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by

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Inside our People team with Gabriela Rubino, People Operations Specialist

Teaser

People profile

Content Type

Blog

Publish date

11/03/2025

Summary

Gabriela Rubino, People Operations Specialist based in São Paulo shares her move from Customer Support to People Operations 🚀 “Seven and a half years later, I’m still here and I th

Teaser

Gabriela Rubino, People Operations Specialist based in São Paulo shares her move from Customer Support to People Operations 🚀

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by

Verona Hasani

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Succeeding as an Engineering Lead at Wise Platform

Teaser

People profile

Content Type

Blog

Publish date

10/28/2025

Summary

Kostas Stamatoukos, Senior Director of Engineering for Wise Platform in Singapore, shares the key qualities that define effective engineering leadership 🚀 “The best engineers stay

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Kostas Stamatoukos, Senior Director of Engineering for Wise Platform in Singapore, shares the key qualities that define effective engineering leadership 🚀

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WiseStart Apprenticeships: road to success

Teaser

Early careers

Content Type

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Publish date

10/08/2025

Summary

Discover how our Apprenticeship Program is shaping the next generation of talent in Brazil. Hear from Marcela Paulino Leal, a People Apprentice, about her journey and growth, and gain

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Discover how our Apprenticeship Program is shaping the next generation of talent in Brazil

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Building trust through data

Teaser

People profile

Content Type

Blog

Publish date

10/02/2025

Summary

Yara Burvin, Analytics Engineer in London, shares how she built a game-changing data hub that transformed FinCrime operations at Wise. Read more below 🚀 "At Wise, I have the trust fr

Teaser

Yara Burvin, Analytics Engineer in London, shares how she built a game-changing data hub that transformed FinCrime operations at Wise. Read more below 🚀

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Why hiring early talent fuels growth

Teaser

Early careers

Content Type

Blog

Publish date

09/25/2025

Summary

Apurv, an Analytics lead in Singapore, shares why he thinks hiring early career talent is essential to his team’s growth and success. "Be prepared to guide them as they move from wor

Teaser

Apurv, an Analytics lead in Singapore, shares why he thinks hiring early career talent is essential to his team’s growth and success.

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Scaling Customer Support in Hyderabad

Teaser

People profile

Content Type

Blog

Publish date

09/24/2025

Summary

"What excites me most is the incredible opportunity to build something from the ground up. Leading and building a team from scratch is something very few people get to experience in their care

Teaser

Meet Prashanth Sampath, Customer Support (CS) Lead, who went from being a Wise customer to now building our CS team from the ground up 🚀

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Verona Hasani

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